What is better Atera or Chatra.io? To make sure you get the most helpful and productive Customer Support Software for your firm, you need to compare products available on the market. For instance, here you can match Atera’s overall score of 9.0 against Chatra.io’s score of 8.5. You can even review their general user satisfaction: Atera (100%) vs. Chatra.io (100%).
In addition, you can compare their pros and cons feature by feature, including their offered terms and prices. By comparing products you are sure that you choose the best software for your needs. Of course you should know your specific needs to realize which solution matches those needs.
We are aware that not all businesses have enough time to scrutinize a wide range of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the IT Service Management Software category are: LiveAgent, Freshservice, Zendesk.
Atera integrates with the following business systems and applications:
Webroot
Ninite Pro
Warranty Master
IT Glue
TeamViewer
Screenconnect
Zapier
QuickBooks Online
QuickBooks Desktop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.
Chatra offers both a basic free plan, and an enterprise pricing package for premium users. Their free plan includes an unlimited number of agent accounts, but can only accommodate for one agent to be online at a time.
It may not always be enough to simply compare Atera and Chatra.io with one another. While useful functionalities, pricing plans and customer experience are all crucial and should be taken into account when making a final choice, you should also take a look at the recognition and awards merited by each solution. In many cases a less dominant service may turn out to be a good choice that was distinguished with SaaS awards such as our Great User Experience Award which reveals that despite smaller market popularity it’s a worthy contender to the services that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website.
Our rankings can be filtered by:
Sponsored: vendors bid for position here and products are sorted based on the amount of that bid.
SmartScore: products are sorted based on our SmartScore rating.
User Reviews: products are sorted based on ratings from user reviews.
Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in an effort to give you reliable advice that will enable you to make well-informed purchase decisions.
