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Compare Atera vs Bitrix24

What is better Atera or Bitrix24? Getting the most appropriate Project Management Software for your organization is not that easy with a lot of features, options, and terms to check. But, depending on our review platform will allow you to cut down the selection process by showing all crucial apps in one place.

For example, you can contrast Atera and Bitrix24 for their features and overall scores, namely, 9.0 and 9.0, respectively. Likewise, you can check which one has superior general user satisfaction rating: 100% (Atera) and 96% (Bitrix24) to find out which solution is the better option for your company. Don’t just choose the software with the cheapest price, but the service that has the most cost-effective value.

If you would like to quickly identify the top IT Service Management Software according to our experts we suggest you try out the following services: Freshservice, Zendesk, LiveAgent.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

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SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Activity Stream intranet center
  • Bulk email
  • Calendar sharing
  • Company structure
  • CRM
  • CRM reports
  • Daily planner
  • Email notifications
  • Extranet
  • File sharing and versioning
  • Instant messages
  • Photo albums
  • Project groups
  • Sales funnel
  • Simple access assignment
  • Tasks
  • Task reporting
  • Time management
  • User profiles
  • Workflow

Pricing Info

Free

  • 12 users
  • 1 admin
  • 5 GB online storage

Plus – $39/month

  • 24 users
  • 2 admins
  • 24 GB online storage

Standard – $99/month

  • 50 users
  • 5 admins
  • 100 GB online storage

Professional – $199/month

  • Unlimited users
  • Unlimited admins
  • Unlimited online storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Xerox, Samsung, Volkswagen, Vogue, PC Magazine

Integrations

Bitrix24 comes with an open API, so it’s easy to customize and integrate this system with other business solutions that you may be using. Integrations are available for Zapier, Quickbooks, Facebook, Freshbooks, Xero, Dropbox, Box, GSuite, Microsoft Office 365, Asana, Zoho, Pipedrive and almost all other popular SaaS products

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bitrix24 offers tools for collaboration in key business processes like CRM, project management, time management, tasking, and document management. Its feature set also includes a daily planner and a time management module. Bitrix24 also provides a robust reporting module for tasks and performance.

Company Email

info@bitrix24.com

Contact No.

Company's Address

901 N. Pitt St, Suite 325, Alexandria, VA 22314, USA

It may not always be sufficient to just compare Atera and Bitrix24 against each other. Even though specific features, cost and customer experience are all important and should be considered when making a final choice, you should also check out the recognition and awards won by every software. Very often a less dominant app may turn out to be an amazing choice that was a winner of many B2B awards such as our Experts’ Choice Award which shows that in spite of smaller market presence it’s a worthy rival to the products that rule the market.

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