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Compare Atera vs Basecamp

What is better Atera or Basecamp? When looking for the appropriate Project Management Software for your enterprise it is suggested that you review the characteristics, rates, and other important details regarding the product and vendor. Here, you can check the parallels and disparities between Atera (overall score at 9.0 and user satisfaction at 100%) and Basecamp (overall score at 8.5 and user satisfaction at 100%).

You may also check out their specific modules, like services, plans, pricing, terms, etc. What is more, analyze the terms closely for information on hidden fees, including, setup cost, independent customer service, upgrade fees, cloud storage fees, and other similar charges.

We realize that not all companies have the time to examine dozens of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the IT Service Management Software category are: LiveAgent, Zendesk, Freshservice.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Calendar
  • Interactive Gantt Charts
  • Project Templates
  • Scheduling
  • Add Recurring Tasks
  • Set Priorities
  • Task History
  • To-Do List
  • Create Teams/Groups
  • Document Management
  • Forums
  • Messaging or Instant Messaging
  • RSS Feed
  • Social Collaboration Platform
  • Issue History
  • Resources Allocation and Forecasting
  • Track Project Hours

Pricing Info

Basecamp charges a flat rate regardless of how many users or projects you have. The vendor does not charge on a per user basis, which means you can involve as many members as you need.

Users can also opt to check out Basecamp for 30 days for no cost, absolutely free. Here are the its pricing details

Flat Fee – $99

  • Messages
  • Realtime chat
  • To-do lists
  • Schedules
  • File storage
  • Documents
  • Automatic check-ins

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

NASA, WWF, Adidas, National Geographic, Etsy, Twitter

Integrations

Basecamp boasts of massive integrations, apps, and add-ons, including:

  • Carabiner
  • Daypack
  • enRoute
  • Everest
  • Feeds
  • Headquarters
  • Lodge
  • Numerics
  • FreeAgent
  • Dashable
  • Paydirt
  • Centreli
  • Zapier
  • Blueridge
  • Ducksboard
  • Cyfe
  • DashStack

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Basecamp is a software app that helps you wrangle people with different roles, responsibilities, and objectives towards a common goal: finishing a project together.

Company Email

email@basecamp.com

Contact No.

Company's Address

1201 W Washington Blvd, Chicago, IL 60607, United States

If you are still having second thoughts about which software will perform best in your case it might be a good idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular each service is and how wide is its online presence. For instance, in case of Facebook Atera has 1228 likes on their official profile while Basecamp profile is liked by 8895 users.

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