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Compare Asset Track vs Freshservice

What is better Asset Track or Freshservice? We are here to improve the whole process of contrasting IT Asset Management Software products for you. For example, on this page you can look at the overall performance of Asset Track (8.6) and contrast it with the overall performance of Freshservice (9.4). It's also possible to match their overall user satisfaction rating: Asset Track (95%) vs. Freshservice (97%).

Furthermore, study their functions in detail to determine which product can better deal with your company’s requirements. Generally, any business solution has to let you to immediately view the big picture, at the same time offering you easy access to the details.

We know that not all people have enough time to scrutinize dozens of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the IT Asset Management Software category are: Salesforce Service Cloud, Infor EAM, ServiceNow Asset Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $1,500

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Fixed Asset Audit (Physical Count)
  • Location Tracking
  • Asset Tag and Inventory Label Printing
  • Depreciation Calculation
  • Tools and Equipment Lending
  • Maintenance Record Management
  • Run on Windows Pro Tablets

Pricing Info

Asset Track offers several SMB and enterprise pricing packages for all users to choose from. The pricing of the plans varies depending on the version of software or system you’re going to purchase. You can also visit its official website to check the pricing for the installation and support plans you can include. Here are the details:

Asset Tracking Premiere

  • $1,500
  • Asset Tracking Software for Large Organizations
  • Includes: Software
  • Easily track all assets in your facilities with Asset Track. Record supplier and user information. Track where your assets are located. Scan manufacturer barcodes or produce labels with barcodes and RFID directly from Asset Track.
  • Register and track assets
  • Print RFID asset tags
  • Use MS SQL, Oracle, MySQL, ODBC
  • Network multiple locations together
  • Import from portable scanner

Pro Asset Tracking System

  • $1,850
  • Professional Asset Tracking System with Thermal Asset Labels
  • Includes: Software, Barcode Scanner, Label Printer, Label
  • Easily track all assets in your facilities with the Pro Asset Tracking System. This complete system provides everything you need to get started. Record supplier and user information. Track where assets are located. Scan manufacturer barcodes or produce barcode labels directly from Asset Track.
  • Register and track assets
  • Print asset tags with barcodes
  • Manage asset database
  • View logs and reports

High Volume Asset Tracking System

  • $2,710
  • Professional Asset Tracking System with Upgraded Printer
  • Includes: Software, Barcode Scanner, Label Printer, Labels
  • Easily track all assets in your facilities with the High Volume Asset Tracking System. This complete system provides everything you need to get started. Record supplier and user information. Track where assets are located. Scan manufacturer barcodes or produce barcode labels directly from Asset Track.
  • Register and track assets
  • Print asset tags with barcodes
  • Manage asset database
  • View logs and reports

RFID Asset Tracking System

  • $7,765
  • RFID Asset Tracking and Label Production System
  • Includes: Software, RFID / Barcode Scanner, RFID Printer, Labels
  • Easily track all assets in your facilities with the RFID Asset Tracking System. This complete system provides everything you need to get started printing and tracking assets using RFID labels and tags. Record supplier and user information. Track where assets are located. Scan manufacturer barcodes or produce barcode labels directly from Asset Track.
  • Register and track assets
  • Print asset tags with barcodes and RFID
  • Manage asset database
  • View logs and reports

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fedco, Casa Bonita, Dynatronics Accessories

Integrations

Asset Track supports integration with Active Directory. In addition, it can be integrated with most ODBC / OLE DB compatible databases which include the following:

  • Microsoft Excel
  • Microsoft SQL Server
  • Microsoft Access
  • MySQL
  • Oracle

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A simple, robust, and innovative asset tracking solution used by various companies and businesses to easily manage and monitor the location and condition of all of their fixed and IT assets, equipment, and tools; print asset tags or labels and scan embedded barcodes or RFID, calculate asset depreciation values, and keep detailed maintenance records.

Company Email

sales@jollytech.com

Contact No.

Company's Address

Jolly Technologies Inc.
1510 Fashion Island Blvd, Ste 102
San Mateo, CA 94404
USA

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice is the winner of our Best Customer Service Software Award for 2018. It allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

In the event you are still having second thoughts about which service will perform best in your case it might be a good idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular each service is and how extensive is its online presence. For example Asset Track Twitter account has currently 16 followers. At the same time Freshservice Twitter is followed by 1113 users.

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