|Free | Monthly payment||Quote-based|
Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.
Zipwire is a contact center, communications, and customer management product, placed in the category of "interaction management".
|Learn more about Zoho Desk pricing||Learn more about Aspect Zipwire pricing|
| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
|300 Apollo Drive, Chelmsford, MA 01824|
|Small Business | Large Enterprises | Medium Business||Large Enterprises | Medium Business|
Zoho Desk integrates with the following business systems and applications:
Aspect Zipwire provides built-in CRM integration and its powerful agent desktop integrates with Microsoft Dynamics, Salesforce and other CRM systems to offer a full view of your prospect or customer– accounts, orders, other recent activity and more.
Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.
You can easily start Zoho Suport free trial here.
Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable
All Free features plus:
Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable
All Professional features plus:
Contact Aspect directly for a custom pricing quote for Zipwire.
|CoffeeRocket, WesTel International, Hibner|
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In case you are still having second thoughts about which product will be best for your company it may be a sound idea to check out each service’s social metrics. These metrics are frequently a sign of how popular a given solution is and how wide is its online presence. For example Aspect Zipwire Twitter account has currently 10123 followers. At the same time Zoho Desk Twitter is followed by 31380 people.