|Quote-based||Monthly payment | Annual Subscription|
Zipwire is a contact center, communications, and customer management product, placed in the category of "interaction management".
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
|List of Features|
List of Features
Aspect Zipwire provides built-in CRM integration and its powerful agent desktop integrates with Microsoft Dynamics, Salesforce and other CRM systems to offer a full view of your prospect or customer– accounts, orders, other recent activity and more.
Out of the box, LiveHelpNow integrates with the following applications:
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Contact Aspect directly for a custom pricing quote for Zipwire.
Here are the prices of LiveHelpNow’s products:
They offer a 30% discount if you avail 3 or more products. This makes the total cost to $50.40 per month per agent for all 4 modules.
Big teams are offered with an enterprise plan for an additional $15 per agent for each month.
|Types of Customers|
Types of Customers
|Large Enterprises | Medium Business||Small Business | Medium Business|
|300 Apollo Drive, Chelmsford, MA 01824||520 Evan St, Suite #2, Bethlehem, PA 18015|
|Southern Adventist University, California State University Fresno, NBC Sports, Dell|
|Learn more about Aspect Zipwire pricing||Learn more about LiveHelpNow pricing|
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Every time you research various Customer Support Software services you shouldn’t just explore their features list and available pricing packages. Pay attention to the fact that the software must be matching your requirements and team so the more flexible their offer the better. Explore what platforms are supported by Aspect Zipwire and LiveHelpNow and be certain you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, as this could be a key element for many businesses.