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Compare AskNicely vs Kapdesk

What is better AskNicely or Kapdesk? When scouting for the best CRM Software for your business it is recommended that you examine the functions, rates, as well as other crucial info about the product and vendor. Here, you are able to see the similarities and differences between AskNicely (overall score at 8.7 and user satisfaction at 100%) and Kapdesk (overall score at 8.0 and user satisfaction at 100%).

You can also look at their unique details, such as tools, plans, costs, terms, etc. Moreover, analyze the terms carefully for information on hidden fees, like, setup cost, independent customer service, upgrade fees, storage fees, and others.

We realize that not all people have enough time to test dozens of different solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the Feedback & Reviews Management Software category are: SoGoSurvey, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Daily survey scheduling
  • One-off survey blasts
  • Recurring surveys
  • Leaderboards
  • Automated reporting
  • Responder Social profiles
  • Customized response alerts
  • Reply to feedback
  • Unlimited Users
  • Lifetime data archive
  • Customizable survey wording
  • Event triggered surveys
  • 1-Click Testimonial publishing
  • Multi-brand surveys
  • Multi-language surveys
  • Send from your own domain

Pricing Info

Custom Pricing is calculated on a per-plan basis

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Xero, MOZ, Seagate, Reckon, Canon

Integrations

AskNicely integrates with the following systems and applications:

  • MailChimp
  • Campaign Monitor
  • CSV Upload
  • Slack
  • Intercom
  • Zapier
  • Shopify
  • Bigcommerc
  • Magento
  • ZenDesk
  • MixPanel
  • AutoPilot
  • Desk.com
  • Help Scout
  • Groove
  • Zoho Support
  • Webhooks
  • Salesforce
  • HubSpot

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intuitive NPS customer survey and scoring tool. It can be integrated with the user’s existing CRM system to gather feedback using a one-question customer survey. The results are then evaluated based on the platform's net promoter score. With this, you can easily find unsatisfied customers and improve their experience.

Company Email

hello@asknice.ly

Contact No.

Company's Address

62 Caldera Drive, Long Bay,
Auckland, 0630
New Zealand

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi Channel Support
  • Ticketing
  • Team Inbox
  • Automated Responses
  • Escalation Matrix
  • Reports and Analytics
  • Self Service Portal
  • Feedback and Survey

Pricing Info

Kapdesk offers quote-based enterprise pricing. Contact them now to request for more pricing information and other product details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid

Integrations

Kapdesk is designed to integrate with a wide range of popular CRM systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.

Company Email

sales@kapturecrm.com

Contact No.

Company's Address

Adjetter Media Network Pvt. Ltd.
#25, Vruddhi Complex,
6th Cross, Leela Palace Road,
Next To Sri Ayyappa Temple,
Kodihalli, Bangalore – 560008
India

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

The apps examined on this page are only a sliver of our complete CRM Software category and you should remember that there could be more reliable solutions available. If you want to ensure you make the optimal decision for your business we definitely urge you to test more software first. It may also be a good idea to consult our top 10 CRM Software ranking to see which products are in the current year the highest-rated ones and dominate the market.

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