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Compare Appian BPM vs Servant Keeper

What is better Appian BPM or Servant Keeper? You can use our scoring system to help you get a general idea which Business Process Management Software product is will work better for your company. For overall product quality, Appian BPM attained 8.1 points, while Servant Keeper earned 7.1 points.

At the same time, for user satisfaction, Appian BPM scored 100%, while Servant Keeper scored 88%. Information regarding their features, tools, supported platforms, customer service, and more are given below to help you get a more precise comparison. Remember to choose only the tools your business requires to avoid wasting resources for tools that you won’t be using.

In case you you need to quickly identify the top Business Process Management Software according to our experts we advise you examine one of these products: bpm’online studio, Wrike, Promapp.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $90

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • BPMN process solutions
  • Native process repository
  • Business rules
  • Forms interface design
  • Complex event processing
  • Instant deployment
  • Out-of-the-box Integration
  • Built-in enterprise mobility
  • Appian Records
  • Intuitive user interfaces
  • Real-time management tools
  • Task management
  • Real-time visibility
  • Skills-based routing
  • Social collaboration
  • Continuous process improvement
  • Aggregated process history
  • Predictive analytics
  • Dynamic reporting
  • Appian Labs

Pricing Info

Appian offers 3 editions:

Trial Edition – Free trial

  • All platform functionality is available
  • Separate and secure cloud instance
  • Test drive Appian’s low-code app development platform

Application Edition – $90/user/month

  • All platform functionality is offered
  • Business users can create and collaborate on a single application

Enterprise Edition – $180/user/month

  • All platform functionality is offered
  • Unleash digital transformation throughout your company without limits
  • Harness the speed and power of Appian across all your enterprise applications

Price is subject to minimum purchase requirements and Appian’s terms and conditions. Contact the vendor for external user prices as well as Appian RPA with Blue Prism pricing.

Platform Features

  • Administration
  • Analytics, dashboards and reporting
  • API/SDK
  • Appian QuickApps
  • Appian Records for live, unified data views
  • BPMN-based process modeling
  • Business activity monitoring
  • Case management
  • Collaboration
  • Content management
  • Drag-and-drop design for web and mobile apps
  • Embedded application support
  • Integrated rules engine
  • Integration management
  • Process orchestration
  • Security and identity management

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sprint, Ryder, USDA

Integrations

Integration datasheet available upon request.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Appian is a business process management solution for the enterprise that seamlessly integrates work automation with data management.

Company Email

info@appian.com

Contact No.

Company's Address

11955 Democracy Drive Suite
1700 Reston, VA 20190
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.1

User Satisfaction

CUSTOMER EXPERIENCE 88%

Pricing

Starting from $299

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • On-premises and cloud-based
  • Android and iOS apps
  • Individual/family profiles
  • Customizable profile fields
  • Mail merge
  • Online directory
  • Autofill fields
  • Donation management
  • Multi-level security
  • Automated data entry screens
  • Group segmentation and emails
  • Customizable reports
  • Scheduling
  • Reminders and alerts
  • Email statements
  • Audit trail
  • Personalized letters
  • Contribution statements
  • Attendance and payment tracking
  • Targeted messaging

Pricing Info

Here are Servant Keeper’s enterprise pricing details:

Local installation: $599 or $299 for small churches, $50 per additional computer

  • Churches maintain backups themselves
  • Unlimited users
  • Administration Manager
  • Membership Manager
  • Contribution Manager
  • Attendance Tracking
  • Touchpoint Tracking
  • Groups Keeper
  • Reports Manager
  • SK Writer
  • Email Writer
  • Background Check Management

Cloud-based solution: $599, $299 for small churches

Local installation features, plus:

  • Automatic and free backup
  • Unlimited and free additional seats
  • Access Database From Any Device Through Online Office
  • Mobile Ministry App
  • Mobile Attendance App
  • Mobile Enrolling in Classes
  • Mobile Counseling Notes & Files
  • Mobile Visitation Notes and Maps
  • Online Directory
  • Self-Managed Member Profiles
  • Access to Personal Giving History

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

The House of Worship, First Baptist Church, Woodland Heights Baptist Church

Integrations

Servant Keeper integrates with the following business systems and applications:

  • Eventbrite
  • MailChimp
  • GIVE+ by VANCO payment solutions
  • Clickbook MMX
  • QuickBooks
  • Verified Volunteers by Sterling Talent Solutions
  • Protect My Ministry

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Easy-to-use on-premises and cloud-based church management software that helps eliminate redundancy and duplicate entries and automates processes.

Company Email

Contact No.

Company's Address

220 Woodward Ave,
Lock Haven, PA 17745,
USA

bpm’online studio

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

If you continue having doubts about which software will be best in your case it might be a good idea to analyze each service’s social metrics. These metrics are frequently an indicator of how popular each app is and how large is its online presence.For instance, if you check Appian BPM LinkedIn profile you’ll learn that they are followed by 195 people. In case of Servant Keeper the volume of followers on their LinkedIn page is 13.

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