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Compare AppFolio vs Outseta

What is better AppFolio or Outseta? If you want to have a convenient way to find out which Business Process Management Software product is better, our proprietary algorythm gives AppFolio a score of 8.5 and Outseta a score of 8.0 for total quality and performance.

Furthermore, AppFolio is rated at 94%, while Outseta is rated 100% for their user satisfaction level. You can also evaluate their product details, including modules, tools, options, plans, pricing, and more. See if the software lets you to customize a few of its processes to ensure the software fits your own business processes.

At the moment, the top products in our Property Management Software category are: RealPage, Building Engines, ActiveBuilding.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

Starting from $250

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online Owner Portal
  • Owner & Vendor eCheck
  • Owner Contributions
  • Texting to Owners
  • Online Maintenance Requests
  • Maintenance Contact Center
  • Work Orders
  • Mobile Inspections
  • Training & Support
  • Data Migration
  • Professional Websites
  • Rent Comparison Tool
  • Revenue Management
  • Marketing Campaigns
  • Vacancy Dashboard
  • Vacancy Posting
  • Premium Leads
  • Guest Card Tracking
  • Mobile App
  • Rental Applications
  • Tenant Screening
  • Online Leases
  • Online Renter Portal
  • Texting & Email
  • Tenant Liability Insurance
  • Task Management
  • Schedule Rent Increases
  • Rent By-the-Bed
  • Universal Search
  • Accounting
  • Real-time Flexible Reporting
  • Online Rent Payments
  • RUBS
  • Bulk Tenant Charges
  • CAM Tracking & Reconciliation
  • Holding Deposits
  • Automated Late Fees
  • AP Approval Process
  • Security

Pricing Info

AppFolio offers a simple, hassle-free enterprise pricing scheme to its users:

  • HOA – $0.80/unit/month
  • Student Housing – $1.25/unit/month
  • Commercial – $1.50/unit/month
  • Residential – $1.25/unit/month

Discount offered with annual billing. $250 minimum monthly fee.  Onboarding fee based on portfolio size. $400 minimum. Manage all your portfolio types with one solution.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Howard Management Group, Cadman Group, Yale Management Services

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

AppFolio provides cost-effective rental property management software that allows property managers to more effectively market, automate, and grow their business.

Company Email

info@appfolio.com

Contact No.

Company's Address

AppFolio, Inc.
50 Castilian Dr.
Goleta, CA 93117
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email Broadcasts
  • Drip Email Campaigns
  • Customer Support Ticketing System
  • Subscription and Billing Tools
  • CRM
  • Knowledgebase
  • Complete Account Records
  • Recurring Billing Platform
  • Track SaaS Key Metrics

Pricing Info

Outseta offers a free plan for single users, as well as a single enterprise pricing plan for team. Give the details a look, and make your purchase:

Free

  • 1 User
  • 500 Contacts
  • CRM
  • Email broadcasts
  • Drip email campaigns
  • Customer support ticketing system
  • Knowledgebase
  • Subscription billing
  • SaaS metrics & reporting

Paid Plan – $40/month/additional user or $30/month/additional user (annual billing)

  • All features
  • 2000 contacts per additional user

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Outseta integrates with the following business systems and applications:

  • Hubspot CRM
  • Pipedrive
  • MailChimp
  • Drip
  • Zendesk
  • Intercom
  • Groove
  • Recurly
  • Chargify
  • Chart Mogul
  • Baremetrics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Outseta is the only all-in-one platform integrating subscription billing, email marketing, support, CRM, and reporting tools that reduces costs, maintenance, and helps SaaS start-ups get off the ground faster.

Company Email

geoff@outseta.com

Contact No.

Company's Address

bpm’online studio

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

Almost as important as useful features and user support level are pricing packages made available by AppFolio and Outseta. While pricing should not be the sole element it’s without a doubt a significant thing to think about. You should count on a flexible pricing plan that can be adjusted to your team size and easily scaled up when your company grows. Be sure that you don’t select pricing plans that include additional features that you won’t use and always make an effort to contact with the vendor directly as big companies can usually benefit from discounts. You should also check out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to pay any money and provides you with a solid overview of what it feels like to work with AppFolio and Outseta.

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