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Compare Appcues vs Satmetrix

What is better Appcues or Satmetrix? You have so many CRM Software solutions in today’s state of that industry that choosing the right product is often frustrating. On our comparison page, you can easily evaluate the functions, pricing conditions, available plans, and more details of Appcues and Satmetrix.

You can assess their score (9.0 for Appcues vs. 8.7 for Satmetrix) and user satisfaction level (100% for Appcues vs. 100% for Satmetrix). The scores and ratings offer you a solid idea how both these software products perform. Additionally, find out if the application can integrate with the company’s current business apps to promote greater productivity.

If you have to quickly find the more reliable Customer Experience Management Software according to our review team we advise you check out one of these services: Yotpo, Qualtrics CX, Smartlook.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $69

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited flows
  • Audience targeting & personalization
  • Flow analytics
  • Advanced behavioral targeting
  • A/B testing
  • Customization
  • Advanced user permissions

Pricing Info

Appcues’s SMB and enterprise pricing comes as a monthly or annual subscription, depending on the number of your monthly active users, and the type of features you wish to include. Here’s a breakdown of the plans for companies with 1-400 active monthly users, paid annually:

Starter – $69 per month (annual subscription)

  • Unlimited flows
  • Appcues branding
  • Audience targeting & personalization

Standard – $99 per month (annual subscription)

  • All Starter features
  • A/B testing
  • No branding
  • Advanced behavioral targeting

Enterprise – from $2,500 per month (annual subscription)

  • All Standard features
  • Dedicated success coach
  • Custom contracts & invoicing
  • Enhanced security & SLA

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Slack, HubSpot, Wistia

Integrations

Appcues integrates with the following applications and business systems:

  • HubSpot
  • Google Analytics
  • Google Tag Manager
  • KISSmetrics
  • Intercom
  • mixpanel
  • Segment
  • Customer.io
  • Woopra
  • Heap
  • Localytics
  • Amplitude
  • Calq
  • Klaviyo
  • Vero
  • Treasure Data

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Appcues is a customer experience software for a smooth and personalized, hence, successful user onboarding.

Company Email

Contact No.

Company's Address

Landmark Center, 401 Park Dr #806
Boston, MA 02215
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer experience data collection and integration
  • Automated analytics to reveal unprecedented insights
  • Action management process management and monitoring
  • CX insights delivery
  • Targeted change

Pricing Info

Contact Satmetrix for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Exchange Bank, Pulse Secure, Williams Scotsman, Busey Bank

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Satmetrix is a customer experience management platform designed to help you create and manage unique customer journeys.

Company Email

Sales@Satmetrix.com

Contact No.

Company's Address

1100 Park Pl
San Mateo, CA 94403
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

It may not always be sufficient to simply compare Appcues and Satmetrix with one another. While useful functionalities, pricing plans and user reviews are all crucial and should be taken into account when making a final decision, you should also take a look at the recognition and awards won by every solution. Frequently a less dominant software may turn out to be an excellent choice that was a winner of many industry awards such as our Exceptional Customer Support Award which shows that in spite of smaller market popularity it’s a worthy rival to the software that rule the market.

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