MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Appcues vs iTouchVision Contact Centre

What is better Appcues or iTouchVision Contact Centre? We are here to improve the whole process of assessing CRM Software products for you. For instance, on this page you can check the overall performance of Appcues (9.0) and compare it with the overall performance of iTouchVision Contact Centre (7.2). You can also match their overall user satisfaction rating: Appcues (100%) vs. iTouchVision Contact Centre (100%).

Similarly, research their services carefully to find out which product can better tackle your company’s needs. Generally, any business app must let you to quickly see the big picture, at the same time offering you quick access to the details.

We know that not all people have enough time to scrutinize a large number of different solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Yotpo, Qualtrics CX, Smartlook.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $69

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited flows
  • Audience targeting & personalization
  • Flow analytics
  • Advanced behavioral targeting
  • A/B testing
  • Customization
  • Advanced user permissions

Pricing Info

Appcues’s SMB and enterprise pricing comes as a monthly or annual subscription, depending on the number of your monthly active users, and the type of features you wish to include. Here’s a breakdown of the plans for companies with 1-400 active monthly users, paid annually:

Starter – $69 per month (annual subscription)

  • Unlimited flows
  • Appcues branding
  • Audience targeting & personalization

Standard – $99 per month (annual subscription)

  • All Starter features
  • A/B testing
  • No branding
  • Advanced behavioral targeting

Enterprise – from $2,500 per month (annual subscription)

  • All Standard features
  • Dedicated success coach
  • Custom contracts & invoicing
  • Enhanced security & SLA

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Slack, HubSpot, Wistia

Integrations

Appcues integrates with the following applications and business systems:

  • HubSpot
  • Google Analytics
  • Google Tag Manager
  • KISSmetrics
  • Intercom
  • mixpanel
  • Segment
  • Customer.io
  • Woopra
  • Heap
  • Localytics
  • Amplitude
  • Calq
  • Klaviyo
  • Vero
  • Treasure Data

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Appcues is a customer experience software for a smooth and personalized, hence, successful user onboarding.

Company Email

Contact No.

Company's Address

Landmark Center, 401 Park Dr #806
Boston, MA 02215
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from £19.98

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Capture a customer’s contact information
  • Capture interactions between your agent and customer
  • Customer reference Number
  • During an interaction, your agent can create several service requests
  • End-to-end customer management
  • Raise service requests while on the phone with your customer
  • Full access to the knowledge management
  • Recorded interactions with the customers
  • Send emails and texts to customer directly

Pricing Info

Starter: £19.98 per user/month

  • Service desk
  • 2000+ pre-built forms
  • Web forms
  • 1 GB Storage

Standard: £29.98 per user/month

  • Contact Centre
  • Service Desk
  • Customer Self Service
  • 5 GB Storage

Professional: £69.98 per user/month

  • Case Management
  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

Enterprise: £89.98 per user/month

  • Integration
  • Full Branding
  • Training
  • 25 GB Storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.

Company Email

contact@iTouchVision.com

Contact No.

Company's Address

6-8 Bonhill street London, EC2A 4BX United Kingdom

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

Free

  • Lead analytics dashboard
  • Lead flows
  • Collected forms
  • Contact activity
  • Contact management
  • Contact & company insights

Starter – $50/month

  • All Free features, plus:
  • HubSpot branding removed
  • Custom form fields
  • Phone & email support

Basic – Starting at $200/month (billed annually)

  • All Starter features, plus:
  • Blog & content creation tools
  • SEO & content strategy
  • Mobile optimization
  • Social media
  • Email marketing
  • Calls-to-action
  • Landing pages
  • Analytics dashboards
  • Standard SSL certificate
  • Subdomain availability
  • Limited to 3,000 website sessions/month

 Professional – Starting at $800/month (billed annually)

  • All Basic features, plus:
  • Marketing automation
  • Goal-based nurturing
  • Salesforce integration
  • Smart content
  • Attribution reporting
  • User roles
  • A/B testing
  • Comes with unlimited website sessions

Enterprise – Starting at $2,400/month (billed annually)

  • Custom revenue reporting
  • Custom event reporting
  • Custom event triggers
  • Predictive lead scoring
  • Contacts reporting
  • Company reporting
  • Event-based segmentation
  • Comes with unlimited website sessions

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Please note that even though both Appcues and iTouchVision Contact Centre may provide a top quality array of features each product could be created for a different company size. If you are comparing features you may want to pay attention to a business type they are aimed at. Some functionalities could scale up with no problem for large enterprises but if you have a small or mid-sized company it’s often more sensible to refrain paying for customized features that you may never have a chance to use.

Page last modified