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Compare Appcues vs Act!

What is better Appcues or Act!? Comparing Appcues and Act!, it is simple to see which CRM Software product is the more effective choice. This means that your business can select the most productive and effective application. You can check the specifics, like available tools, pricing, plans offered by each vendor, offer terms, and more

We also let you check their total scores to know which one appears to be better. Appcues has 9.0 points for overall quality and 100% rating for user satisfaction; while Act! has 8.7 points for overall quality and 100% for user satisfaction. Likewise, you can also assess which software company is more credible by sending an email request to the two companies and see which vendor replies without delays.

We know that not all people have the time to test a large number of various services, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Zendesk, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $69

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited flows
  • Audience targeting & personalization
  • Flow analytics
  • Advanced behavioral targeting
  • A/B testing
  • Customization
  • Advanced user permissions

Pricing Info

Appcues’s SMB and enterprise pricing comes as a monthly or annual subscription, depending on the number of your monthly active users, and the type of features you wish to include. Here’s a breakdown of the plans for companies with 1-400 active monthly users, paid annually:

Starter – $69 per month (annual subscription)

  • Unlimited flows
  • Appcues branding
  • Audience targeting & personalization

Standard – $99 per month (annual subscription)

  • All Starter features
  • A/B testing
  • No branding
  • Advanced behavioral targeting

Enterprise – from $2,500 per month (annual subscription)

  • All Standard features
  • Dedicated success coach
  • Custom contracts & invoicing
  • Enhanced security & SLA

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Slack, HubSpot, Wistia

Integrations

Appcues integrates with the following applications and business systems:

  • HubSpot
  • Google Analytics
  • Google Tag Manager
  • KISSmetrics
  • Intercom
  • mixpanel
  • Segment
  • Customer.io
  • Woopra
  • Heap
  • Localytics
  • Amplitude
  • Calq
  • Klaviyo
  • Vero
  • Treasure Data

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Appcues is a customer experience software for a smooth and personalized, hence, successful user onboarding.

Company Email

Contact No.

Company's Address

Landmark Center, 401 Park Dr #806
Boston, MA 02215
USA

Act!

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • eMarketing
  • Call lists
  • Reports
  • Customizations
  • Sales process automation
  • Opportunity management
  • Contact management
  • Activity tracking & alerts
  • Sales & opportunity tracking
  • Integration & automation
  • Team sharing
  • Native iOS & Android apps
  • Business insights
  • Flexible deployment, access & pricing
  • Advanced security
  • Custom tables manager
  • Industry template library
  • API
  • Customer support

Pricing Info

Act! is available on a variety of pricing packages from entry-level to a full-featured cloud-based CRM to provide solutions catered to your business needs. It also offers a 14-day free trial with no download or credit card information required so you can test out the software and its features. Once the trial is over, you can continue using Act! by purchasing any of these plans:

Act! Essentials – $10/user/month

  • 500 contacts
  • Automatic upgrades
  • Call list
  • Email marketing
  • Web and mobile capability

Act! Premium – $25/user/month (billed annually)

  • Access: Self-Hosted, Online, Offline, and Mobile
  • Unlimited customizations
  • Activity tracking & alerts
  • Act! API
  • Act! Companion mobile app
  • Act! Connect
  • Act! e-marketing (unlimited sends to 500 contacts per month)
  • Act! Insight
  • Act! Premium Contact Link
  • Act! Premium Mobile
  • Advanced security
  • Ask Act!™ with Amazon Alexa
  • Contact management
  • eCommerce Connections
  • Groups & companies
  • Integration with Office, Outlook®, & more
  • Opportunity tracking
  • Reports
  • Sales process automation
  • Team sharing

Act! Premium Cloud – $35/user/month (billed annually)

  • Access: Vendor-Hosted Online, Offline, and Mobile
  • All Act! Premium features
  • 4GB secure Cloud hosting
  • Automatic nightly backups & recovery
  • Instant online access

Act! Premium Cloud Plus – $50/user/month (billed annually)

  • Access: Private Cloud and Offline
  • All Act! Premium Cloud features
  • Private Cloud hosting with over 20GB storage

Act! Pro – $269.99/user

  • Access: Desktop
  • Unlimited customizations
  • Activity tracking & alerts
  • Act! e-marketing (unlimited sends to 500 contacts per month)
  • Contact management
  • Groups & companies
  • Integration with Office, Outlook®, & more
  • Opportunity tracking
  • Reports
  • Sales process automation

There are additional features you can add as you prefer. These include:

  • Call lists – $12.50/account/month (billed annually)
  • Handheld Contact mobile – starts at $79.95/device/year
  • Premier support (for Act! Premium plans) – $5/user/month
  • Expert technical support (for Act! Pro plan) – $40/user (30-day support) or $99/user/year (annual support)

Additionally, subscribing to any Act! Premium plan grants you an Act! Insiders status as a member where you gain exclusive access to the following features:

  • Product upgrades and upgrades (automatic for Act! Premium Cloud and automatically applied on schedule for Act! Premium Cloud Plus)
  • Act! Insider e-newsletter
  • Dedicated Act! account manager
  • Exclusive training resources
  • Expert technical support
  • Getting started concierge

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Swarovski, Progressive, Hoopla, Aspca, Movie Pass, Xerox

Integrations

  • Campaign Monitor
  • Constant Contact
  • Facebook
  • Google Apps for Work
  • MS Outlook
  • SalesNexus
  • Evolve IP Phone System
  • SpitFire
  • LinkedIn
  • HomeTrak
  • Dropbox
  • MS Office 365
  • Social Campaigns
  • iCloud
  • CloudCallClick
  • 8×8 Virtual Contact Center

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Act! understands the needs of small and mid-sized businesses and it works towards making the customer experience a remarkable one.

Company Email

Contact No.

Company's Address

​Denver Headquarters
621 17th Street, Suite 500
Denver, CO 80293

Salesforce CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

When you choose a product that you are sure will work best for your company you shouldn’t just limit yourself to what reviewers have to say about it. Quite frequently personal experience with the app may change, depending on your own goals and needs. That’s why in our reviews we also give our User Satisfaction Rating for each solution to give you a reliable impression of how real users of Appcues and Act! rate their contact with the solution. Our algorithm is based on advanced analysis of product appearances on other websites, social media as well as blogs, so you will obtain a full and reliable overview of what other users think about every app. In this case Appcues has a total satisfaction rating at 100% while for Act! 100% of users claim they had an enjoyable experience with it.

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