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Compare AnswerDash vs Zoho SalesIQ

What is better AnswerDash or Zoho SalesIQ? To ensure that you acquire the most useful and productive Customer Support Software for your business, you need to compare products available on the market. For example, here you can match AnswerDash’s overall score of 8.0 against Zoho SalesIQ’s score of 9.0. You may also compare their general user satisfaction: AnswerDash (100%) vs. Zoho SalesIQ (100%).

What’s more, you can compare their strengths and weaknesses feature by feature, including their contract conditions and prices. By comparing products you are more likely to pick the best software for your budget. It’s clear you must understand your unique needs to realize which software addresses those needs.

We know that not all businesses have the time to scrutinize dozens of various services, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited Q&A
  • Popular questions and object search
  • Ticketing system and KB integration
  • Live chat integration
  • Multi-language capability
  • Mobile support
  • Dashboard and analytics
  • Quick-start onboarding

Pricing Info

Contact AnswerDash for pricing information and other product details. You can also submit a request for a free demo to see if the software is a good fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SkyBell, Act-On, Nimia, Rise Broadband

Integrations

AnswerDash integrates with the following business systems and applications:

  • Desk
  • Freshdesk
  • Salesforce Service Cloud
  • InContact
  • Olark
  • Zopim
  • LiveCHat
  • Snapengage

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

AnswerDash’s Predictive Q&A Engine empowers companies to give their website and app users the right information in the right place at the right time.

Company Email

INFO@ANSWERDASH.COM

Contact No.

Company's Address

1501 4th Ave #1100, Seattle, WA 98101

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Visitors Geolocation Tracking
  • Visitor Acitivity Tracking
  • Personalized Chat
  • Automated Chat Translation
  • Intelligent distinguishing of new from returning visitors
  • Start Charts based on Visitor Activity
  • Interactive Email Campaigns
  • Real-Time Traffic Monitoring
  • Automated Visitor Engagement
  • Actionable Analytics
  • Customizable Chat Box
  • Prioritized List of Visitors
  • Lead Generation
  • CRM Data Based Proactive Triggers
  • Interaction History
  • Follow-Up Actions
  • Email Campaigns
  • Canned Responses
  • JavaScript APIs
  • Pre-built Reports
  • Team Monitoring
  • E-Commerce Integration

Pricing Info

The basic Zoho SalesIQ plan is free, but there are also few paid enterprise pricing plans that include more users and sales IQ for more websites. You can easily sign up for Zoho Sales IQ free plan here.

Free:

  • 2 operators included
  • Track and engage with 5K visitors/month
  • Add SalesIQ on 1 website
  • Mobile Support
  • 100 chat sessions / month
  • 30 days storage

Basic: $19/month (billed monthly) $17/month (billed annually) plus tax, as applicable

  • 3 operators included
  • Track and engage with 10K visitors/month
  • Add SalesIQ on 3 websites
  • 3 Departments
  • 1000 chat sessions / month
  • Unlimited storage

Professional: $59/month (billed monthly) or $53/month (billed annually) plus tax, as applicable 

  • 5 operators included
  • Track and engage with 50K visitors/month
  • Add SalesIQ on 5 websites
  • 5 Departments
  • Unlimited chat sessions
  • Insightful Reports

Enterprise: $129/month (billed monthly) or $116/month (billed annually) plus tax, as applicable

  • 10 operators included
  • Track and engage with 200K visitors/month
  • Add SalesIQ on 25 websites
  • Unlimited chat sessions
  • Chat translation support

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone

Integrations

Zoho SalesIQ can be enriched with multiple add-ons to integrate with your e-commerce, email marketing, and CMS platforms, and help you track customers in real time. The open developer APIs, however, can help you integrate it with any app or platform you want. These are the most popular integrations:

  • Zoho CRM
  • Zoho Campaigns
  • Zoho Support
  • Zoho Sites
  • Zoho Mail
  • WordPress
  • Blogger
  • Unbounce
  • Tumblr
  • Light CMS
  • HelpIQ
  • Virb
  • Weebly
  • WiX
  • DotNetNuke
  • Sitefinity
  • Joomla
  • Drupal
  • Yola
  • Strikingly
  • Opencart
  • Bigcommerce
  • Magento
  • 3Dcart
  • SquareSpace
  • Volusion
  • Shopify
  • Xcart
  • Jimdo
  • PrestaShop
  • AmeriCommerce
  • CS.cart
  • Pinnaclecart
  • Oscommerce
  • AWeber
  • ActiveCampaign
  • Bronto
  • CampaignMonitor
  • WhatCount
  • GetResponse
  • MailChimp
  • Lyris
  • Mad Mimi
  • iContact
  • Facebook
  • Gravatar
  • KissMetrics
  • Google Analytics
  • Optimizely
  • Piwik
  • Google Tag Manager
  • Clicky
  • HubSpot
  • Zendesk
  • Salesforce
  • Vision
  • TeamSupport

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho SalesIQ is an advanced tool for tracking website visitors and providing live chat support to customers which helps companies evaluate business opportunities.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

4141 Haciendra Drive
Pleasanton, CA 94588
USA

Popular Alternatives

Product Name
Score

Both AnswerDash and Zoho SalesIQ were tested by a group of reliable B2B experts who prepared a detailed analysis of all key elements of every product. Their final score was calculated with unique SmartScore model that gives an individual partial score to each factor including: main features, customer support, mobile device support, security, user satisfaction as well as market presence. Here at FinancesOnline we are aware that useful features are not the only aspect crucial to a business so we make an effort to pay attention to all sides of a solution before calculating its final rating.

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