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Compare babelforce vs. Angular

To make sure you purchase the most efficient and productive Rapid Application Development Software - RAD for your firm, you should compare products available on the market. For example, here you can match Angular’s overall score of 8.5 against babelforce’s score of 6.0. You can even compare their general user satisfaction: Angular (99%) vs. babelforce (N/A%). Furthermore, you can compare their good and bad points feature by feature, including their terms and conditions and pricing. By comparing products you are more likely to select the right software for your company. It’s clear you have to know your specific needs to realize which software meets those needs. Our experts made sure to review all popular Rapid Application Development Software - RAD products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Microsoft PowerApps, GitHub, Google App Maker.
Software

babelforce

VS

Angular

VS

babelforce screenshot Angular screenshot
Pricing Page

Score

Our Score

6.0 ?

Our Score

8.9 ?

Client Experience

Client Experience

Client Experience

N/A ?

Client Experience

99% ?

Price

Price

$29

By quote

Pricing Model

Pricing Model

Monthly payment | Quote-based Quote-based
Full Review

Full Review

General Info

General Info

A powerful and flexible communications automation and global integration platform which helps businesses and companies build different types of cloud-based call center or contact center solutions that they can integrate with their business tools and processes to improve customer interactions and experiences.
A rapid application development platform that helps developers create cross-platform applications.
Quick Links
Types of Clients

Types of Clients

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Popular Customers

Popular Customers

Remix, SAPOTECH, Jobbers
Pricing Plans

Pricing Plans

babelforce offers three SMB and enterprise pricing plans for users to choose. All the plans are available on a monthly subsciption basis, and the pricing varies depending on the features you want to include. Here are the details of each plan:

babelForYou

  • $29/User/Mo.
  • Automate call and messaging processes across your favorite tools: your helpdesk, your CRM and your own systems … and any API.
  • Create process flows for integrated CRMs
  • Create process flows for integrated ticketing/case management
  • Define actions on any other API
  • Create automations with actions across pre-built integrations
  • Use events in calls and messaging to trigger actions
  • Use events in queues and IVR apps to trigger actions
  • Create self-defined events to trigger actions
  • Trigger SMS with info, links from any other app
  • Create 2-way SMS conversation workflows for agents
  • Create bulk SMS messaging flows
  • Dynamic queue experience based on conditions
  • IVR app and queue flow builder
  • Trigger email or other message from anywhere in a babelforce interaction flow
  • Skills-based routing
  • Availability-based routing
  • Attribute and status-based routing
  • Create queues with dynamic selections of employees
  • Cascade queues in any way to create overflows
  • Use previous interactions and data to select employees
  • Auto present employees with next call, message, task or any object in your other systems
  • Automatically route contact or lead follow-up to agent
  • Add connect request from website call-back or any other tool
  • Generate lists of connection requests from any web tool
  • Dynamically order and re-schedule calls based on data from any source
  • Allow employees to schedule next call-back or contact instantly
  • Create automated outbound campaigns compliant with local regulations
  • Dynamic triggering to record inbound calls
  • Enable compliant recording of outbound calls
  • Allow opt-out of call recording (local legal requirements)
  • Automated monitoring of live services and auto failure detection
  • Elastic resource allocation to handle any number of calls
  • Send calls from other providers via SIP to babelforce
  • Phone numbers for voice and SMS in almost any country in the world
  • Use your existing phone numbers: SIP forwarding, interconnection and porting are all supported
  • Register and verify existing external phone numbers for use in babelforce workflows
  • Add numbers and inbound carrier routes in any country
  • Fax-to-email, to ticket, to task
  • Connect your existing phone devices
  • Use separated LAN optimized for voice
  • Real-time dashboard for inbound and outbound interactions
  • Reports on agent activity and performance
  • Extract data into own data warehouse
  • Automatically add data to objects in other tools (tickets, tasks, leads, contacts …) to use other reporting
  • Metrics API and metrics widgets to embed real-time data in any web tool
  • Push data to create real-time use cases in any other system

babelFlex

  • $49/User/Mo.
  • Access to advanced capabilities and more control of infrastructure like recordings. This account also increases resources to cater for larger teams and even more automation.
  • Create process flows for integrated CRMs
  • Create process flows for integrated ticketing/case management
  • Define actions on any other API
  • Create automations with actions across pre-built integrations
  • Use events in calls and messaging to trigger actions
  • Use events in queues and IVR apps to trigger actions
  • Add custom data to contexts for triggering
  • Create self-defined events to trigger actions
  • Trigger SMS with info, links from any other app
  • Create 2-way SMS conversation workflows for agents
  • Create bulk SMS messaging flows
  • Dynamic queue experience based on conditions
  • IVR app and queue flow builder
  • Retrieve data from other source for use in IVR
  • Trigger action on other API from call flows
  • Trigger email or other message from anywhere in a babelforce interaction flow
  • Skills-based routing
  • Availability-based routing
  • Attribute and status-based routing
  • Create queues with dynamic selections of employees
  • Cascade queues in any way to create overflows
  • Use previous interactions and data to select employees
  • Auto present employees with next call, message, task or any object in your other systems
  • Automatically route contact or lead follow-up to agent
  • Add connect request from website call-back or any other tool
  • Generate lists of connection requests from any web tool
  • Dynamically order and re-schedule calls based on data from any source
  • Allow employees to schedule next call-back or contact instantly
  • Create automated outbound campaigns compliant with local regulations
  • Dynamic triggering to record inbound calls
  • Enable compliant recording of outbound calls
  • Allow opt-out of call recording (local legal requirements)
  • Stop and start recordings
  • Automated monitoring of live services and auto failure detection
  • Elastic resource allocation to handle any number of calls
  • Send calls from other providers via SIP to babelforce
  • Phone numbers for voice and SMS in almost any country in the world
  • Use your existing phone numbers: SIP forwarding, interconnection and porting are all supported
  • Register and verify existing external phone numbers for use in babelforce workflows
  • Add numbers and inbound carrier routes in any country
  • Add your own or custom carrier or carrier call plan for voice or SMS
  • Fax-to-email, to ticket, to task …
  • Connect your existing phone devices
  • Use separated LAN optimized for voice
  • Central config and management of phone devices: softphones and hardphones
  • Support to optimize voice quality in your networks
  • Real-time dashboard for inbound and outbound interactions
  • Multiple dashboards for teams, queues and specific configurations
  • Reports on agent activity and performance
  • Extract data into own data warehouse
  • Automatically add data to objects in other tools (tickets, tasks, leads, contacts …) to use other reporting
  • Metrics API and metrics widgets to embed real-time data in any web tool
  • Push data to create real-time use cases in any other system

babelEnterprise

  • $49/User/Mo.
  • Need to add global deployment or specific territories? Need to satisfy compliance and security requirements? Want to keep all your data out of the cloud – hybrid cloud/private? Or need to scale massively? Want to integrate into your platform?
  • Create process flows for integrated CRMs
  • Create process flows for integrated ticketing/case management
  • Define actions on any other API
  • Create automations with actions across pre-built integrations
  • Use events in calls and messaging to trigger actions
  • Use events in queues and IVR apps to trigger actions
  • Add custom data to contexts for triggering
  • Create self-defined events to trigger actions
  • Trigger SMS with info, links from any other app
  • Create 2-way SMS conversation workflows for agents
  • Create bulk SMS messaging flows
  • Dynamic queue experience based on conditions
  • IVR app and queue flow builder
  • Retrieve data from other source for use in IVR
  • Trigger action on other API from call flows
  • Trigger email or other message from anywhere in a babelforce interaction flow
  • Skills-based routing
  • Availability-based routing
  • Attribute and status-based routing
  • Create queues with dynamic selections of employees
  • Cascade queues in any way to create overflows
  • Use previous interactions and data to select employees
  • Auto present employees with next call, message, task or any object in your other
  • Automatically route contact or lead follow-up to agent
  • Add connect request from website call-back or any other tool
  • Generate lists of connection requests from any web tool
  • Dynamically order and re-schedule calls based on data from any source
  • Allow employees to schedule next call-back or contact instantly
  • Create automated outbound campaigns compliant with local regulations
  • Dynamic triggering to record inbound calls
  • Enable compliant recording of outbound calls
  • Allow opt-out of call recording (local legal requirements)
  • Stop and start recordings
  • Use own storage and/or keep recordings for longer periods
  • Meta data and recording control for special purposes: contract closure, financial services compliance
  • PCI compliant call recording
  • Automated monitoring of live services and auto failure detection
  • Elastic resource allocation to handle any number of calls
  • Send calls from other providers via SIP to babelforce
  • Multile terrritory deployment: APAC, EU/EMEA, USA, LATAM
  • Dedicated availability SLAs
  • Hybrid deployment (some data and services in private hosting)
  • Virtual private network – segregated services
  • Phone numbers for voice and SMS in almost any country in the world
  • Use your existing phone numbers: SIP forwarding, interconnection and porting are all supported
  • Register and verify existing external phone numbers for use in babelforce workflows
  • Add numbers and inbound carrier routes in any country
  • Add your own or custom carrier or carrier call plan for voice or SMS
  • Fax-to-email, to ticket, to task …
  • Use speech recognition together with other automation: IVR and SMS
  • Connect your existing phone devices
  • Use separated LAN optimized for voice
  • Central config and management of phone devices: softphones and hardphones
  • Support to optimize voice quality in your networks
  • Use your existing PBX or ACD with SIP trunking
  • Add multiple SIP channels per user (for multi-device unified communications use cases)
  • Real-time dashboard for inbound and outbound interactions
  • Multiple dashboards for teams, queues and specific configurations
  • Reports on agent activity and performance
  • Extract data into own data warehouse
  • Automatically add data to objects in other tools (tickets, tasks, leads, contacts …) to use other reporting
  • Metrics API and metrics widgets to embed real-time data in any web tool
  • Push data to create real-time use cases in any other system

For more information about babelforce’s enterprise pricing plan or if you want to request a quote for a more flexible package/plan that suits your business and integration needs, please contact the vendor.

Details on Angular’s enterprise pricing plans are not publicly available. Interested customers may contact an official representative via the vendor’s website.

Integrations

Integrations

babelforce supports integration with the following popular CRM, helpdesk, and business tools:

  • Zendesk
  • ZOHO Desk
  • Freshdesk
  • ZOHO CRM
  • Salesforce
  • Sugar CRM
  • BPM Online
  • LnkedIn
  • bmc
  • HunSpot CRM
  • Pipedrive

No available information.

Phone No.

Phone No.

+49 30 920 373 300
Available Features

Available Features

babelforce FEATURES

  • Create any Communication Solutions
  • Cloud-Based Contact Center
  • Outbound Calls
  • SIP Softphone
  • Business Process Logic
  • Skills-Based Call Routing
  • Multilingual CallRoutng
  • Intelligent Queueing System
  • IVR Systems
  • Call Center Scheduling
  • Cloud-Based Data Integration
  • REST API
  • Real-Time Notifications
  • Helpdesk and CRM Integrations
  • Call Center Reporting and Analytics
  • Automatic 2-Way SMS Service
  • PremumVoIP Calls
  • International Numbers
  • Call Recording and PCI Compliance

Angular FEATURES

  • High performance tools to develop progressive web apps
  • Option for offline use
  • Zero-step installation
  • Cordova, Ionic, NativeScript strategies
  • Create desktop-installed apps
  • Access to native IOS API’s
  • Code Generation
  • Near-instant rendering in just HTML and CSS
  • Supports SEO optimized sites
  • Code Splitting
  • Create UI views
  • Angular CLI
  • Get intelligent code completion, instant errors, and other feedback in popular editors and IDE
  • Testing
  • Animation
  • Accessibility
Devices Supported

Devices Supported

Windows
Linux
Mac
Web-based
Web-based
Pricing Page

Pricing Page

Learn more about babelforce pricing Learn more about Angular pricing
Contact Address

Contact Address

babelforce
Straße der Pariser Kommune 12-16
Berlin, Germany 10243

Types of Support

Types of Support

Phone Live Support
Ticket Training
Training
Languages

Languages

English, German English, Chinese
Vendor Email

Vendor Email

support@babelforce.com press@angular.io
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Please note that even though both Angular and babelforce may provide an excellent array of features each service may be created for a different business size. If you are comparing features you should focus on a business size they are aimed at. Certain elements might scale up efficiently for huge enterprises but if you have a small or mid-sized business it’s frequently more sensible to stay away from paying for advanced functionalities that you may never use.