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Compare amoCRM vs Salesforce Essentials

What is better amoCRM or Salesforce Essentials? When you compare amoCRM and Salesforce Essentials, you can actually see which CRM Software product is the more effective option. This means that your organization can get the most productive and useful application. You can check the specifics, including available tools, costs, plans offered by each vendor, offer conditions, etc.

We also let you evaluate their all round scores to know which one looks to be more beneficial for your firm. amoCRM has 8.8 points for overall quality and 100% rating for user satisfaction; while Salesforce Essentials has 9.6 points for overall quality and 100% for user satisfaction. Similarly, you can also assess which vendor is more credible by sending an email inquiry to both vendors and check which vendor replies faster.

In case you you would like to quickly identify the best CRM Software according to our experts we recommend you examine one of these products: Salesforce CRM, Freshsales, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact management
  • Webforms
  • Landing pages
  • Custom fields
  • Email integration
  • Import/export
  • Lead management
  • Low cost
  • Multi-currency
  • No contracts
  • Sales pipeline
  • Sales reports
  • Lead generation
  • Lead nurturing
  • Tags
  • Task management
  • Widget integrations
  • API
  • Webform builder
  • Customer activity tracking
  • Design settings
  • Webform placement
  • Mobile CRM app
  • Business card scanner
  • 2-way email sync
  • Personal and shared inboxes
  • Contact sync
  • Caller ID
  • Smart notifications
  • Cloud sync
  • Lead grabbing from email
  • Smart email addresses
  • Email marketing
  • Email templates
  • Built-in VoIP
  • One-click dialing
  • Call recording and logging
  • Built-in team messaging
  • Call redirection
  • Sales automation
  • Pipeline automation
  • Recurring sales

Pricing Info

amoCRM offers three enterprise pricing plans for users to choose from and a 14-day free trial where they can explore all of its features. The pricing options are detailed below:

Base – $15/month/user

  • 12,500 contacts
  • 2,500 leads
  • 100 custom fields
  • 200 Mb file storage
  • 50 free business card scans via mobile app
  • Custom fields for leads and contacts
  • Merge duplicates
  • Google Analytics & Website integration
  • Sales pipeline
  • Custom pipeline stages
  • Sync & save all email correspondence
  • Activity Report
  • User & group permissions
  • Consolidated sales reports
  • Search for bottlenecks in the sales process
  • Secure connection (SSL certificate)
  • Permanent data backup
  • Full REST-API
  • Email/SMS marketing
  • Online Chat
  • Technical support

Advanced plan – $25/month/user

  • Everything included in the Base plan, plus
  • 25,000 contacts
  • 5,000 open leads
  • 200 custom fields
  • 400 Mb file storage
  • Business processes & auto-created tasks
  • Add required fields
  • Digital Pipeline (automation)
  • Customers lead management
  • Branches and teams for process tracking
  • KPIs
  • Sales plan
  • Call analysis
  • Sales forecasting
  • All visits of account users are logged
  • Limit visits by IP address by blacklisting and whitelisting
  • Third-party app notification (Webhooks)
  • Own widgets
  • Dashboard widget customization

Enterprise plan – $45/month/user

  • Everything included in the Advanced plan, plus
  • 50,000 contacts
  • 10,000 open leads
  • 400 custom fields
  • 800 Mb file storage
  • Lead scoring
  • Periodic backup with archive sent via email
  • Activity monitoring

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pinnacle Human Resources, Kessel Hirsch & Goldman, Brown Star Insurance

Integrations

amoCRM lets you create a complete arsenal of sales tools you need. Here are the third-party apps you can connect with the system:

  • Zapier
  • Stripe
  • Viber
  • Telegram
  • Skype
  • Facebook Messenger
  • Facebook
  • Gmail
  • WeChat
  • LiveChat
  • Tidio Chat
  • RingCentral
  • Quickbooks
  • ActiveCampaign
  • Google Ads
  • Google Analytics
  • Wufoo
  • Zendesk
  • Dropbox
  • MailChimp
  • Twilio
  • SharpSpring
  • PieSync
  • Formstack
  • WordPress
  • Unbounce
  • Olark
  • SnapEngage
  • Kixie
  • Mandrill
  • Asterisk
  • VoxImplant
  • Toky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

amoCRM is a robust CRM software that streamlines lead generation and sales processes with its automated digital pipeline.

Company Email

support@amocrm.com

Contact No.

Company's Address

QSOFT LLC
222 Columbus Ave Suite 407
San Francisco, CA 94133-4589

NOAWARDS
YET

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 360-Degree Customer View
  • Account Management
  • Activity Feed
  • Activity Tracking
  • AppExchange Marketplace
  • Case Auto-Assignment
  • Case Escalation Rules and Queues
  • Collaboration Tools
  • Contact Management
  • Custom Profile
  • Einstein Activity Capture
  • Email Optimization
  • Lead Contact Account Management
  • Lightning App Builder
  • Opportunity Management
  • Page Layout
  • Reports and Dashboards
  • Salesforce Mobile App
  • Setup Assistant
  • Trailhead
  • Task Management

Pricing Info

Salesforce Essentials is packaged as one small business plan that integrates the lower-tier CRM and service features of Salesforce Cloud and Salesforce Service in one solution. The plan enables small businesses to leverage the Salesforce architecture for their sales, marketing and customer service needs.

Salesforce Essentials – $25/user/month (annual; $30 if monthly)

  • Up to 10 users
  • Guided onboarding and setup
  • Automatically track emails & meetings
  • Manage leads, opportunities, & accounts
  • Create custom dashboards & reports
  • Deliver social and email support
  • Save time with customer self-service

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Essentials connects with a wide array of business apps with AppExchange, such as:

  • G Suite
  • Facebook
  • Twitter
  • GetFeedback
  • Dropbox
  • HelloSign
  • MailChimp
  • Xactly
  • Nicereply

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust, feature-rich CRM-service solution for sales and support teams of small businesses

Company Email

Contact No.

Company's Address

The Landmark at One Market, Suite 300,
San Francisco, CA, 94105
USA

If you continue having doubts about which solution will perform best in your case it may be a good idea to analyze each service’s social metrics. Such metrics are frequently a sign of how popular a given app is and how wide is its online presence. For example, in case of Facebook amoCRM has 538 likes on their official profile while Salesforce Essentials profile is liked by 701865 people.

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