ALVAO
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Monitoring System Integrations
- Multiple Notification Channels
- Centralized Incident Processing
- On-Call Scheduling
- Escalation Policies
- Incident Alert Rendering
- Incident Alert Grouping
- SRE Implementation
- Knowledge Base
- AI Suggestions
- Team Performance Monitoring
- Reporting
Pricing Info
Pricing Info
Amixr offers two SME plans and one enterprise pricing plan for you to choose from. It also has a free plan for small engineering teams with 4 members. Here are the details:
Free – $0
- Add up to 4 users
- Send 10 incident alerts via SMS/team/day
- Send 5 incident alerts via phone call/team/day
- Implement on-call scheduling
- Configure escalations
- Group incident alerts
- 99.9% SLA
Team – $8/user/month
- Add up to 6 users
- Send 100 incident alerts via SMS/team/week
- Send 30 incident alerts via phone call/team/week
- All features in Free Plan, plus:
- Tools for effective SRE implementation
- Access reports
Business – $28/user/month
- Add unlimited users
- Send 300 incident alerts via SMS/user/week
- Send 100 incident alerts via phone call/user/week
- All features in Team Plan, plus:
- Request custom integrations
- AI monitoring & reporting
- Enable internal Heartbeat monitoring
- Get 24/7 support
Enterprise – by quote
- Set up Amixr as on-premise software
- Create custom workflows
- Integrate with internal monitoring systems
- Get support from a dedicated engineer
Integrations
Integrations
Amixr integrates with the following project/task management tools and monitoring systems:
- Slack
- MS Teams
- Mattermost
- Telegram
- Zabbix
- Sentry
- Formatted Webhook
- Webhook
- AWS
- Alertmanager
- DataDog
- Curler
- ElastAlert
- New Relic
- Grafana
- PRTG
- Kapacitor
- PingDom
- PagerDuty
- Stackdriver
- Fabric (Analytics)
- Sentry
- UptimeRobot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, LoyaltyPlant, Worki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Amixr is an IT management software that tracks incidents from multiple monitoring systems and notifies engineers through Slack and other channels.
Company Email
Company's Address
Amixr Inc.
372 Greenlake Drive, Sunnyvale,
CA 94089,
United States
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Microsoft 365 Optimization
- Intune integration
- CMDB
- Custom Apps
- Advanced Workflows
- Azure DevOps
- Asset Inventory
- Enterprise API
- Electronic Handover Forms
- SAM Assistant
- Power Automate integration
- SLA Management
- Problem Management
- Release Management
- Customizable Agent Roles
- Advanced Reporting
- Change Management
- Incident Management
- Service Catalog
- Knowledge Base
- Workflow Automation
Pricing Info
ALVAO offers free trial, SMB, and enterprise pricing packages. Explore the details and select the plan that suits your business needs.
Asset Management
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Asset Management
- Universal Asset Inventory
- Software License
- Management
- Software and Hardware Discovery
Standard – By quote
- Everything in Start+
- Electronic Handover Forms
- Inventory Audits
- Microsoft Intune Connector
Expert – By quote
- Everything in Standard+
- Software Asset Management Assistant
- Asset Management Enterprise API
- Asset Management Custom Apps
- Configuration Management
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
Service Desk
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Service Desk
- Service Catalog
- Change Management
- Recurring Changes
- Incident Management
- Problem Management
- Request Management
- Knowledge Base
- Self Service Portal
- Mobile Access
- Reports & Analytics
- Service Level Management
- Process Workflow
- Custom Fields
- Single Sign-on
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Active Directory Integration
- Multi-Channel Access
Standard – By quote
- Everything in Start+
- Outlook Add-in
- Teams Add-in
- Customer Satisfaction
- Survey
- Advanced Workflows
Expert – By quote
- Everything in Standard+
- Azure DevOps Connector
- Service Desk Enterprise API
- Service Desk Custom Apps
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
IT Service Management
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Service Desk
- Service Catalog
- Change Management
- Recurring Changes
- Incident Management
- Problem Management
- Request Management
- Knowledge Base
- Self Service Portal
- Mobile Access
- Reports & Analytics
- Service Level Management
- Process Workflow
- Custom Fields
- Single Sign-on
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Active Directory Integration
- Multi-Channel Access
- Asset Management
- Universal Asset Inventory
- Software License
- Management
- Software and Hardware Discovery
Standard – By quote
- Everything in Start+
- Outlook Add-in
- Teams Add-in
- Customer Satisfaction
- Survey
- Advanced Workflows
- Electronic Handover Forms
- Inventory Audits
- Microsoft Intune Connector
Expert – By quote
- Everything in Standard+
- Azure DevOps Connector
- Service Desk Enterprise API
- Service Desk Custom Apps
- Standard HW/SW Request
- Forms
- Software Asset Management Assistant
- Asset Management Enterprise API
- Asset Management Custom Apps
- Configuration Management
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
Integrations
- Outlook
- Microsoft Teams
- Power BI
- Azure DevOps
- Power Automate
- MS Intune
- Microsoft Azure
- Azure Active Directory
- SharePoint
- Microsoft Exchange
- Microsoft To Do
- JIRA
- SAP
- ChatGPT
- Helios
- Microsoft 365
- Microsoft Dynamics 365
- OrcaScan
- Nagios
- Zabbix
- InTune
- Configuration Management
- bmc
- iTop
- OTRS
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Heineken, Avast, Essox
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ALVAO is an IT service management and enterprise service management platform that helps Microsoft business users enhance productivity while improving processes.
Company Email
Contact No.
Company's Address
ALVAO IT Service Management
Štefánikova 16, Brno, 602 00
Czech Republic
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You don’t want simply a wide set of useful tools and scalable pricing from a reliable IT Management Software. Almost as essential as core features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about Amixr or ALVAO, or you face some problems, or maybe you’ll want to ask for a certain update or functionality useful to your team you can rely on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are provided. It’s also a big plus if you can benefit from personal training or at the very least a knowledge base you can use.
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