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Compare Amity vs Publitrac

What is better Amity or Publitrac? Purchasing the appropriate Sales Software product is as straightforward as assessing the strong and poor characteristics and terms offered by Amity and Publitrac. Here it's also possible to match their all round scores: 7.3 for Amity vs. 6.9 for Publitrac.

Or you can check their general user satisfaction rating, 96% for Amity vs. 100% for Publitrac. We suggest that you spend some time to examine their specific functions and figure out which one is the better option for your company. What’s more bear in mind to factor in your company’s or industry’s unique case, for instance, a multilingual app for a global team or a mobile version to help you work on the go.

We realize that not all companies have enough time to examine dozens of various services, so we prepared a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Qualtrics CX, Smartlook, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Easy to use
  • Quick implementation
  • Individual customer dashboards
  • Streamlined and consistent customer experience
  • Makes you well informed
  • Understand your customer’s actions
  • Action playbooks (automated workflows)
  • Effective dashboards
  • Track real-time customer adoption
  • Influence customer outcomes

Pricing Info

Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Tracckr, LeanPlum, ExpertFile

Integrations

Amity integrates with the following business systems and applications:

  • Act-On
  • Amazon Redshift
  • AskNicely
  • Base CRM
  • Box
  • Capsule CRM
  • ChargeBeeChargify
  • Delighted
  • Desk
  • Dropbox
  • FreshBooks
  • Freshdesk
  • Gmail
  • Google Apps
  • Google Analytics
  • Google BigQuery
  • Harvest
  • Help Scout
  • Highrise
  • HubSpot
  • Infusionsoft
  • Intacct
  • Intercom
  • JIRA
  • MailChimp
  • Marketo
  • MS Dynamics
  • Mixpanel
  • Netsuite
  • MS Office 365
  • Promoter.io
  • QuickBooks
  • Salesforce
  • Recurly
  • SurveyMonkey
  • Wave
  • Xero
  • Wootric
  • Zendesk
  • Zoho CRM
  • Zuora
  • Typeform
  • Stripe
  • Sugar CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness.

Company Email

derek@getamity.com

Contact No.

Company's Address

111 Richmond St W, Suite 500
Toronto, ON, M5H 2G4
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 6.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Analytics

  • Dashboards
  • Forecasting
  • Reporting

Channel Management

  • Multi-Language
  • Template Management

Collaboration

  • Chat
  • Mail Merge
  • Workflow Rules and Management

Customer Service

  • Call Center
  • Management
  • Integration
  • Customer Support
  • Tracking
  • User Interface
  • Customization

Integration

  • Knowledge Base
  • Product catalog

Market Automation

  • Email Marketing
  • Mailing List
  • Management
  • Referral Tracking
  • Social Media

Sales Automation

  • Compare by Sales
  • Contact History
  • Contact Management
  • Customer Database
  • Lead Management
  • Lead Tracking

Pricing Info

Detailed pricing information for PUBLITRAC is not publicly available. Please contact the vendor directly for a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AT&T, Bing, Google, ROGERS, Yahoo!

Integrations

PUBLITRAC integrates seamlessly with the following business systems and applications:

  • Twitter
  • Snapengage
  • Salesforc Sales Cloud
  • Facebook
  • Maximizer CRM
  • SugarCRM
  • Google Analytics
  • Google Adwords

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Publitrac, an online marketing software, provides companies with an easy way to manage multichannel marketing campaigns.

Company Email

info@publipage.com

Contact No.

Company's Address

2055 Peel Street, Suite 1050
Montreal QC H3A 1V4

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Both Amity and Publitrac were reviewed by a panel of independent B2B experts who carried out a detailed analysis of all core elements of each solution. Their ultimate rating was prepared with unique SmartScore model which gives an individual partial score to every component like: main features, client support, mobile device support, security, client satisfaction as well as market presence. We know useful features are not the only factor crucial to a company so we make sure we pay attention to all aspects of a service before giving it a final score.

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