What is better Ameyo or simplyCT? When scouting for the proper Customer Support Software for your firm it is suggested that you review the characteristics, pricing, along with other crucial info concerning the product and vendor. Here, you can check the similarities and discrepancies between Ameyo (overall score at 7.6 and user satisfaction at 96%) and simplyCT (overall score at 6.9 and user satisfaction at 100%).
You may also examine their specific modules, for example features, plans, pricing, terms and conditions, etc. Similarly, analyze the terms closely for information on hidden fees, such as, setup cost, separate helpdesk support, upgrade fees, disk space fees, and more.
At this time, the leading products in our Customer Support Software category are: Freshdesk, Salesforce Essentials, Salesforce Service Cloud.
This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.
Ameyo provides out-of-the-box integration with leading CRM solutions to deliver real-time connectivity and save time. Companies can improve contact management and enable full functionality in their desktop. Ameyo extends the power of customer experience through integrations with industry leaders such as Salesforce, Sugar, Freshdesk, Microsoft Dynamics, Talisma, Zendesk and Oracle Siebel.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Ameyo offers omnichannel customer experience and contact center solutions in the cloud and on-premises.
Auto dialers (Predictive, Power, Preview, and Progressive Dialer)
Business processes (queue) view and drill-in to performance
Call list imports
Call monitoring
Call queue management
Call recording
Campaign management
Chat support
CTI (Computer Telephony Integration)
Dynamic and customized rich IVR flow
Email, fax, and social feeds support
Live monitoring of agent status and interactions in progress
Real-time reporting
Salesforce integration
Skill-based routing, Idle time routing
Text-to-speech conversion
Toll free number provisioning
Web call back
Pricing Info
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
The It Factor Productions, The Devereux Foundation
Integrations
Salesforce integration
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.
RingCentral Contact Center offers three flexible payment plans that are available by quote. These are priced according to the number of features you will be needing, and the type of service you require.
Basic Plan – By Quote
Focuses mostly on inbound and outbound voice calls. This includes:
Support for inbound and outbound call centers 1 port / agent
Standard IVR and ACD capabilities
Advanced Plan – By Quote
Focuses mostly on integrations and omnichannel communications. This includes:
Support for inbound and outbound call centers 1 port / agent
Standard IVR and ACD
Omnichannel capabilities (chat, SMS, email)
Ultimate Plan – By Quote
Focuses mostly on blended outbound dialers. This includes:
Support for inbound and outbound call centers 1 port / agent
RingCentral Contact Center can integrate seamlessly with a number of ready-to-use connectors as well as third-party applications to help you personalize your user experience. The platform also offers open APIs to help you tailor the platform to your specific business needs. Some of the integrations it can support include:
Desk
ServiceNow
Microsoft Dynamics
Zendesk
Salesforce
NetSuite
Oracle
HappyFox
Amazon Alexa
YAPI
AgileCRM
Gong.io
Workato
noCRM.io
ConvergeHub
Hangouts Chat
RingCentral Phone
RingCentral Meetings
RingCentral Glip
RingCentral Archiver
Gmail
Trello
Zapier
Skype
Cloze
ZohoCRM
PieSync
MailChimp
New Relic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust communications system that helps businesses boost customer relationships .
When you select a software that you are sure will work best for your business you shouldn’t only pay attention to what reviewers have to say about it. Quite frequently individual experience with the app may be different, depending on specific preferences and requirements. That’s why in our reviews we also give our User Satisfaction Rating for every app to give you a reliable impression of how actual users of Ameyo and simplyCT evaluate their contact with the solution. Our algorithm is built around complex analysis of product appearances on other websites, social media as well as blogs, so you will get a comprehensive and reliable picture of what other people think about each app. In this case Ameyo has a total satisfaction rating at 96% while for simplyCT 100% of people say they had an enjoyable experience with it.
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