The Real PBX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Microsoft 365 Optimization
- Intune integration
- CMDB
- Custom Apps
- Advanced Workflows
- Azure DevOps
- Asset Inventory
- Enterprise API
- Electronic Handover Forms
- SAM Assistant
- Power Automate integration
- SLA Management
- Problem Management
- Release Management
- Customizable Agent Roles
- Advanced Reporting
- Change Management
- Incident Management
- Service Catalog
- Knowledge Base
- Workflow Automation
Pricing Info
Pricing Info
ALVAO offers free trial, SMB, and enterprise pricing packages. Explore the details and select the plan that suits your business needs.
Asset Management
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Asset Management
- Universal Asset Inventory
- Software License
- Management
- Software and Hardware Discovery
Standard – By quote
- Everything in Start+
- Electronic Handover Forms
- Inventory Audits
- Microsoft Intune Connector
Expert – By quote
- Everything in Standard+
- Software Asset Management Assistant
- Asset Management Enterprise API
- Asset Management Custom Apps
- Configuration Management
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
Service Desk
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Service Desk
- Service Catalog
- Change Management
- Recurring Changes
- Incident Management
- Problem Management
- Request Management
- Knowledge Base
- Self Service Portal
- Mobile Access
- Reports & Analytics
- Service Level Management
- Process Workflow
- Custom Fields
- Single Sign-on
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Active Directory Integration
- Multi-Channel Access
Standard – By quote
- Everything in Start+
- Outlook Add-in
- Teams Add-in
- Customer Satisfaction
- Survey
- Advanced Workflows
Expert – By quote
- Everything in Standard+
- Azure DevOps Connector
- Service Desk Enterprise API
- Service Desk Custom Apps
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
IT Service Management
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Service Desk
- Service Catalog
- Change Management
- Recurring Changes
- Incident Management
- Problem Management
- Request Management
- Knowledge Base
- Self Service Portal
- Mobile Access
- Reports & Analytics
- Service Level Management
- Process Workflow
- Custom Fields
- Single Sign-on
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Active Directory Integration
- Multi-Channel Access
- Asset Management
- Universal Asset Inventory
- Software License
- Management
- Software and Hardware Discovery
Standard – By quote
- Everything in Start+
- Outlook Add-in
- Teams Add-in
- Customer Satisfaction
- Survey
- Advanced Workflows
- Electronic Handover Forms
- Inventory Audits
- Microsoft Intune Connector
Expert – By quote
- Everything in Standard+
- Azure DevOps Connector
- Service Desk Enterprise API
- Service Desk Custom Apps
- Standard HW/SW Request
- Forms
- Software Asset Management Assistant
- Asset Management Enterprise API
- Asset Management Custom Apps
- Configuration Management
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
Integrations
Integrations
- Outlook
- Microsoft Teams
- Power BI
- Azure DevOps
- Power Automate
- MS Intune
- Microsoft Azure
- Azure Active Directory
- SharePoint
- Microsoft Exchange
- Microsoft To Do
- JIRA
- SAP
- ChatGPT
- Helios
- Microsoft 365
- Microsoft Dynamics 365
- OrcaScan
- Nagios
- Zabbix
- InTune
- Configuration Management
- bmc
- iTop
- OTRS
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Heineken, Avast, Essox
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ALVAO is an IT service management and enterprise service management platform that helps Microsoft business users enhance productivity while improving processes.
Company Email
info@alvao.com
Contact No.
Company's Address
ALVAO IT Service Management
Štefánikova 16, Brno, 602 00
Czech Republic
ALVAO Comparisons
Popular ALVAO Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Routing
- Call Forwarding
- Find Me/Follow Me
- Call Blasting
- Call Recording
- Conference Calls
- Call Que Management
- Unlimited Extensions
- Call Barge In
- Virtual Receptionist
- Caller ID
- Music on Hold
- Load Balancing
- Predictive Dialer
- Scheduled Call Back
- Custom Call Dispositions
- Real-Time Call Reporting
- Toll-Free Numbers
- DID Numbers
- Unified Messaging
- Remote Access
Pricing Info
The Real PBX charges fees when your customers call you using international toll-free numbers or local numbers provided by the virtual PBX service. The fees vary based on the location of your business or the location of the calling devices you connected to the VoIP PBX phone system.
Here are pricing plans available to users in the US, Canada, UK, and Australia. Please refer to the official website of The Real PBX if you’re business is located in a different country or have branches across the globe.
Toll-Free Number
Unlimited Plan
- Unlimited Minutes
USA/Canada – $20/number/month, $39/extension/month
UK Fixed Line – $10/number/month, $89/extension/month
UK Mobile – $10/number/month, $109/extension/month
Australia Fixed Line (international 1800 numbers) – $20/number/month, $109/extension/month
Australia Mobile (international 1800 numbers) – $20/number/month, $129/extension/month
Australia Fixed Line (international 1300 numbers) – $20/number/month, $81.75/extension/month
Australia Mobile (international 1300 numbers) – $20/number/month, $96.75/extension/month
–
Minutes-Based Plan
- Incoming calls will ring the SIP or VoIP phone
USA/Canada
Starter
135 Minutes – $9/month
425 Minutes – $19/month
1100 Minutes – $34/month
1600 Minutes – $59/month
Medium
2,000 Minutes – $65/month
3,000 Minutes – $75/month
5,000 Minutes – $110/month
10,000 Minutes – $165/month
Large
20,000 Minutes – $298/month
30,000 Minutes – $390/month
50,000 Minutes – $560/month
100,000 Minutes – $1,000/month
High Volume – by quote
–
UK
Starter
150 Minutes – $15/month
350 Minutes – $34/month
800 Minutes – $59/month
Medium
1,450 Minutes – $99/month
3,285 Minutes – $210/month
5,000 Minutes -$265/month
Large
10,000 Minutes – $500/month
15,000 Minutes – $660/month
20,000 Minutes -$780/month
High Volume – by quote
–
Australia (international 1800 numbers)
Starter
150 Minutes – $9/month
305 Minutes – $34/month
1,250 Minutes – $99/month
Medium
5,000 Minutes – $200/month
10,000 Minutes – $380/month
20,000 Minutes – $740/month
Large
50,000 Minutes – $1,800/month
100,000 Minutes – $3,400/month
High Volume – by quote
–
Australia (international 1300 numbers)
Starter
150 Minutes – $6.75/month
305 Minutes – $25.5/month
1,250 Minutes – $74.25/month
Medium
5,000 Minutes – $150/month
10,000 Minutes – $285/month
20,000 Minutes – $555/month
Large
50,000 Minutes – $1,2500/month
100,000 Minutes – $2,550/month
High Volume – by quote
–
Local Number
US – $12/number/month or $115/number/year
- No setup fee
Canada – $13/number/month or $125/number/year
- No setup fee
UK – $16/number/month or $154/number/year
- No setup fee
Australia – $15/number/month or $144/number/year
- No setup fee
Integrations
The Real PBX integrates your VoIP PBX phone system with the following business applications:
- Zoho CRM
- Saleforce
- SAP
- Microsoft Dynamics
- Hubspot
- MailChimp
- Social Media (e.g.,Facebook, LinkedIn, & Twitter)
- Paypal
- Sage
- QuickBooks
- Kayakp
- Zendesk
- Desk.com
- Microsoft Office
- Google Apps
- Shopify
- Slack
- DocuSign
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chidrupi Consultancy Services Pvt. Ltd., RadixInfo Telecom, Kashyap Cyber Hub
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
The Real PBX is a suite of communication solutions that improves how your business connects with customers around the world.
Company Email
sales@therealpbx.co.uk
Contact No.
Company's Address
The Real PBX Limited
3 Willow Close, Holborough Lakes Snodland,
Kent, ME65FA
United Kingdom
The Real PBX Comparisons
Popular The Real PBX Alternatives
No Customer Support Software will be able to cover all the requirements of a business. Even though main functionalities of ALVAO and The Real PBX should matter you should also thoroughly examine the integrations offered by every product. In many cases you will already be working with other types of B2B software in your company and it’s definitely better to go with software that integrate well with each other. That way you can be certain of a smooth transfer of information between your teams and software used, which can considerably reduce time devoted to migrating between one solution and the next.
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