What is better alphachat or Sprinklr Service? Today’s companies want the top CRM Software product to keep on being competitive. On this page we help you with choosing the right solution, by allowing you to examine alphachat and Sprinklr Service down to the very details of their individual modules.
You can even check our total scoring values, which rate the software general quality and performance. alphachat got a 8.0 score, while Sprinklr Service has a score of 8.9. Likewise, you can compare their general user satisfaction rating: 97% (alphachat) against 97% (Sprinklr Service). Don’t forget to select the solution that best addresses your top needs, not the software with a lot of features.
We know that not all companies have enough time to scrutinize a wide range of various services, so we created a list of suggestions that you may find useful. Our top selections for the Customer Service Software category are: Freshdesk Omni, Freshdesk, Salesforce Service Cloud.
alphachat offers two plans for users to choose from. It includes an enterprise plan that allows you to deploy multiple AI chatbos, code custom actions and intents through AlphaOS, and implement API integrations. Here are the details:
alphachat is a messaging platform that provides an AI-enabled virtual assistant for teams to reduce support workload and increase customer satisfaction.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
It may not always be sufficient to simply compare alphachat and Sprinklr Service with one another. Although specific features, cost and user comments are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards won by each software. In many cases a less dominant solution may turn out to be an amazing choice that was distinguished with B2B awards such as our Supreme Software Award which reveals that despite lesser market popularity it’s a significant contender to the apps that dominate the market.
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