Zonka Feedback offers various SMB and enterprise pricing plans for you to choose from, depending on what types of channels you want to use for getting feedback from customers and employees. Here are the details:
Tablets & Devices
- Collect feedback using Android and iOS devices
Starter – $39/month or $33/month (annual billing)
- 2 device licenses (collect an unlimited number of responses)
- 1 web user
- Unlimited surveys and questions
- Branded surveys
- Skip logic-enabled surveys
- Live reports & dashboards
- Mobile apps
- Survey app in offline & kiosk mode
- Export data
- Integrations via Webhooks & APIs
- Survey app in offline & kiosk mode
- Email alerts
- Weekly emailed feedback digests
Professional – $99/month or $83/month (annual billing)
- 5 device licenses (collect an unlimited number of responses)
- 2 web users
- All features in Starter Plan, Plus:
- SMS & Email notifications
- Daily, weekly, & monthly emailed feedback digests
- Comparative feedback reporting
- Multi-lingual survey support
Growth – $199/month or $166/month (annual billing)
- 11 device licenses (collect an unlimited number of responses)
- Unlimited web users
- All features in Professional Plan, Plus:
- Schedule reports
- Domain white-labeling
Enterprise – $349/month or $291/month (annual billing)
- 20 device licenses (collect an unlimited number of responses)
- Unlimited web users
- All features in Growth Plan, Plus:
- Dedicated account manger
Online, Email, & SMS
- Collect feedback online and send email and SMS surveys
Starter – $39/month or $33/month (annual billing)
- 750/month (online survey responses, emails, & SMS credits)
- 1 web user
- Unlimited surveys and questions
- Branded surveys
- Skip logic-enabled surveys
- Live reports & dashboards
- Mobile apps
- Survey app in offline & kiosk mode
- Export data
- Integrations via Webhooks & APIs
- Email alerts
- Weekly emailed feedback digests
Professional – $99/month or $83/month (annual billing)
- 3,500/month (online survey responses, emails, & SMS credits)
- 2 web users
- All features in Starter Plan, Plus:
- SMS & Email notifications
- Daily, weekly, & monthly email feedback digests
- Comparative feedback reporting
- Multi-lingual survey support
Growth – $199/month or $166/month (annual billing)
- 10,000/month (online survey responses, emails, & SMS credits)
- Unlimited web users
- All features in Professional Plan, Plus:
- Schedule reports
- Domain white-labeling
Enterprise – $349/month or $291/month (annual billing)
- 20,000/month (online survey responses, emails, & SMS credits)
- Unlimited web users
- All features in Growth Plan, Plus:
- Dedicated account manger
Multi-Channel
- Use all supported channels to take feedback (tablets, online, email, & SMS)
Professional – $99/month or $83/month (annual billing)
- 2 device licenses (collect an unlimited number of responses)
- 750/month (online survey responses, emails, & SMS credits)
- 1 web user
- Unlimited surveys and questions
- Branded surveys
- Skip logic-enabled surveys
- Live reports & dashboards
- Export data
- Mobile apps
- Survey app in offline & kiosk mode
- Integrations via Webhooks & APIs
- SMS & Email notifications
- Daily, weekly, & monthly email feedback digests
- Comparative reporting
- Multi-lingual survey support
Growth – $249/month or $208/month (annual billing)
- 5 device licenses (collect an unlimited number of responses)
- 5,000/month (online survey responses, emails, & SMS credits)
- All features in Professional Plan, Plus:
- Schedule reports
- Domain white-labeling
Enterprise – $499/month or $416/month (annual billing)
- 15 device licenses (collect an unlimited number of responses)
- 15,000/month (online survey responses, emails, & SMS credits)
- All features in Professional Plan, Plus:
- Dedicated account manager
Enterprise Plus – $999/month or $833/month (annual billing)
- 40 device licenses (collect an unlimited number of responses)
- 40,000/month (online survey responses, emails, & SMS credits)
- All features in Enterprise Plan
