What is better Alchemer or zenloop? Today’s enterprises need the top Customer Experience Management Software product to keep on being competitive. On this page we help you with buying the best software, by allowing you to evaluate Alchemer and zenloop down to the very details of their individual features.
You can also check our total scoring values, which rate the software general quality and performance. Alchemer got a 9.6 score, while zenloop has a score of 8.0. Likewise, it is possible to compare their general user satisfaction rating: 94% (Alchemer) against 96% (zenloop). Remember to choose the solution that best answers your top issues, not the application with the higher number of features.
Those of you who are pressed for time or could use a Survey Tools advice from our experts might want to take a look at these top choices for this year: Qualtrics Research Core, Sogolytics, Alchemer.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
In the event you continue having doubts about which product will perform best for your business it might be a good idea to check out each service’s social metrics. These metrics are usually a sign of how popular a given solution is and how wide is its online presence.For instance, if you check Alchemer LinkedIn profile you’ll see that they are followed by 2602 people. In case of zenloop the volume of followers on their LinkedIn page is 84.
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