What is better Alchemer or Quantum Metric? When comparing Alchemer and Quantum Metric, it is possible to see which Customer Experience Management Software product is the more effective option. This means that your business can get the most productive and useful application. You can study the specifics, for example available tools, costs, plans offered by each vendor, offer stipulations, etc.
We also let you evaluate their general scores to know which one looks to be more beneficial for your firm. Alchemer has 9.6 points for overall quality and 94% rating for user satisfaction; while Quantum Metric has 8.0 points for overall quality and 99% for user satisfaction. You can also check which software business is more reliable by sending an email inquiry to both and find out which one replies without delays.
We did our best to review all popular Survey Tools solutions offered out there, but among all the ones we reviewed these three deserved our special attention: Sogolytics, Qualtrics Research Core, Alchemer.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
Quantum Metric offers two enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Premium – $5,500/month
Up to 1M Sessions per Month
Up to 10 Users
Deep Analytics
30 Day Historical Replay Storage
Full Machine Intelligence
SaaS Deployment
Enterprise Plus – By quote
Custom Sessions
Unlimited Users
Deep Analytics
As Needed Historical Replay Storage
Full Machine Intelligence
SaaS or On-Premise Deployment
Aside from the above-mentioned plans, Quantum Metric has a no-cost Start plan. For more information regarding the free SaaS package, request for an evaluation invitation.
Quantum Metric’s API allows it to integrate with A/B/n testing programs like Oracle Maxymiser and NPS/CES survey solutions such as Qualtrics and OpinionLab.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Quantum Metric is a unique customer management software powered by Big Data and machine intelligence.
Both Alchemer and Quantum Metric were tested by a panel of reliable SaaS experts who prepared a full examination of all core aspects of every service. Their final score was prepared by means of unique SmartScore algorithm that provides a separate partial score to every element such as: main functionalities, customer support, mobile support, security, client satisfaction and market presence. Here at FinancesOnline we know useful features are not the only thing crucial to a business so we do our best to pay attention to all facets of a software before coming up with its final rating.
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