What is better Alchemer or Capptions? Getting the suitable Forms Automation Software product is as straightforward as contrasting the solid and low characteristics and terms offered by Alchemer and Capptions. Here you can also match their total scores: 9.6 for Alchemer vs. 8.0 for Capptions. Or you can look at their general user satisfaction rating, 94% for Alchemer vs. 100% for Capptions.
We suggest that you spend some time to study their differences and figure out which one is the better choice for your organization. What’s more don’t forget to consider your company’s or industry’s special circumstances, for instance, a multilingual app for a global staff or a mobile platform to help you work in the field.
In case you you would like to quickly identify the optimal Survey Tools according to our review team we recommend you examine one of these solutions: Sogolytics, Qualtrics Research Core, Alchemer.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
Capptions has three tiers of enterprise pricing and a free plan. The details for these are listed below to help you decide which one is the best for your organization.
Free – €0
Mobile App
3 Capps per User per Month
Online Support Center
Standard – €15/user/month (billed monthly) or €12/user/month (billed yearly)
All Free Features
10 Capps per User per Month
Basic Form Builder
Branded PDF Reports
Data Dashboard
Up to 5 Teams
Online Support Center
Standard SLA
Business – €20/user/month (billed monthly) or €16/user/month (billed yearly)
You shouldn’t count on only a broad range of features and scalable pricing plans from a reliable Forms Automation Software. Almost as important as key features is a top-notch customer support. You want to ensure that if you have any questions about Alchemer or Capptions, or you face some problems, or perhaps you’ll need to ask for a certain change or feature beneficial to your team you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you can profit from personal training or at the very least an FAQ you can use.
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