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Compare chat.io vs. AireContact

Examining products to find the best Communications Software doesn't have to be tough. On our review platform, it is possible to match AireContact and chat.io and right away see their varying features. We allow you to examine their features, supported devices, level of support, pricing, terms, and more. You may also review their overall score (6.9 for AireContact vs. 8.0 for chat.io) and overall customer satisfaction level (100% for AireContact vs. 100% for chat.io). Take your time and assess your leading choices and determine which one is ideal for your company. Likewise, you must consider the vendor’s background; are they reliable and will they still be around a few years from now? At the moment, the top services in our Communications Software category are: RingCentral, Slack, Wrike.
Product

chat.io

VS

AireContact

VS

chat.io screenshot AireContact screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

6.9 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Cost

Cost

$10

by quote

Price Scheme

Price Scheme

Monthly payment Quote-based
Complete Review

Complete Review

Product Info

Product Info

Chat.io is a modular chat solution that enables businesses to communicate with their customers via multiple channels from a single system.
All interactions, from inbound and outbound calls to emails, chats, social feeds, faxes, or web call backs are streamed into a multimedia blended queue.
Useful Links
Prominent Clients

Prominent Clients

Point One Mortgage, AppointMate, LLC., AccessDirect, Inc.
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about chat.io pricing Learn more about AireContact pricing
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Phone Number

Phone Number

1.888.389.2899
Company Email

Company Email

support@chat.io sales@airecontact.com
Languages Supported

Languages Supported

English English
Features

Features

chat.io FEATURES

  • Integration with Facebook Messenger
  • Auto/manual chat assignments
  • Intelligent canned responses
  • Customer message sneak peek
  • Continuous chat
  • Chat ratings
  • Multiple agents can join chat
  • Open API
  • Mobile apps

AireContact FEATURES

  • Voice Inbound and Aoutbound
  • Automatic Outbound
  • Web Chat
  • Email
  • Fax as Email
  • Voice Mail
  • Web Callback (Click2Call)
  • SMS
  • Multi-Channel Phone Book
  • Blended Call Center
  • Social Media Customer Care
  • Hosted Contact Center Platform for Service Providers
  • Applications
  • Call Center Application Portal
  • Agent Application
  • Real-time Wallboard
  • Supervision Tool
  • Reporting Tools
  • Management Tools
  • Telephony Features
  • Multi-Channel Communication Features
  • Multi-Channel ACD Routing
  • Supervision Features
Integrations

Integrations

chat.io integrates with the following business systems and applications:

  • Facebook Messenger
  • Twitter

No information available.

Available Support

Available Support

Live Support
Phone
Training
Company's Address

Company's Address

One International Place, Suite 1400
Boston, MA 02110-2619
USA
6060 Sepulveda Blvd, Suite 220, Van Nuys, CA 91411, USA
Pricing Plans

Pricing Plans

chat.io offers a single enterprise pricing package for all users:

chat.io – $10/account/month

  • Integration with Facebook Messenger
  • Auto/manual chat assignments
  • Intelligent canned responses
  • Customer message sneak peek
  • Continuous chat
  • Chat ratings
  • Multiple agents can join chat
  • Open API
  • Mobile apps

Pricing available by quote. Contact AireContact directly for more pricing details.

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QUICK LINKS

QUICK LINKS

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You don’t want only a wide array of features and adjustable pricing plans from a reliable Communications Software. Almost as essential as core features is a trustworthy customer support. You want to make sure that if you have any questions about AireContact or chat.io, or you struggle with some problems, or maybe you’ll want to request a certain revision or feature beneficial to your company you can trust in a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you can benefit from personal training or at least a knowledge base you can use.