What is better Aircall or Ongage? Getting the most effective Communications Software product is all about comparing various solutions and determining the top application for your specific needs. Our unique process will give you a brief look at the general rating of Aircall and Ongage. For all round quality and performance, Aircall scored 9.0, while Ongage scored 8.8. On the other hand, for user satisfaction, Aircall earned 100%, while Ongage earned 97%.
Below it's also possible to verify their functions, terms, plans, etc. to determine what application will be more appropriate for your needs. One critical element to assess is if the application allows you to enable and disable restrictions on various types of users to secure any critical corporate data.
Those of you who are pressed for time or need a Business Phone Systems recommendation from our team might want to take a look at these top choices for this year: Axon Virtual PBX, RingCentral, Comcast Business VoiceEdge®.
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
amoCRM
Avoma
BigCommerce
Bullhorn
Callingly
Copper
Diduenjoy
FLG
Freshdesk
Freshsales
Front
Gong
Gorgias
HappyFox
Help Scout
Hubspot
Intercom
JobAdder
Klaus
Kustomer
Magento
Microsoft Dynamics
Microsoft Teams
Nicereply
noCRM.io
Outreach
PieSync
Pipedrive
Planhat
Plecto
Postcall.io
Re:amaze
Rippling
Salesforce
Salesloft
Segment
Shopify
Slack
SugarCRM
Typeform
Voxpay
Zapier
Zendesk
Zendesk Sell
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
The vendor offers four pricing plans depending on the capacity and feature set you require. It also provides a 14-day free trial should you wish to take the product on a test run before you commit to a plan.
Ongage integrates with ESP and SMTP relays, on-premise MTAs, and SMS vendors.
ESP and SMTP relays
Amazon Web Services
Oracle + Dyn
Inboxroad
Pathwire
Mailjet
mySMTP
Twilio SendGrid
Spartpost by Message Systems
SocketLabs
Pepipost
Ongage SMTP
On-Premise MTAs
EmailSuccess
messagesystems
PowerMTA
MDaemon Technologies
MailerQ
SMS Vendors
cm
Message Media
Twilio
sinch
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tobi, momondo, gigantic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
One of the best software solutions for companies that are running high-volume campaigns. It is packed with advanced email marketing features such as personalization, segmentation, automation, email validation, SMTB relay, and more.
Please keep in mind that even though both Aircall and Ongage may provide an excellent range of features each solution could be designed for a different company size. If you are studying different apps you may want to give some attention to a company size they are catering to. Specific functionalities might scale up well for huge enterprises but if you own a small or mid-sized business it’s often better to stay away from paying for complex functionalities that you might never use.
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