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Compare Aircall vs Calero

What is better Aircall or Calero? If you want an efficient Communications Software product for your organization you need to make time to examine different solutions. It doesn’t have to be challenging, and can be as quick as matching their traits in a table like the one below. You will also get a brief idea how each product works. For example, on this page you can see Aircall’s overall score of 9.0 and compare it against Calero’s score of 7.7; or Aircall’s user satisfaction level at 100% versus Calero’s 98% satisfaction score.

The evaluation will allow you to identify the good and bad points of each application, and choose which one matches your requirements better. Aside from the main features, the application that is easy to understand and use is always the better option.

We did our best to review all popular Business Phone Systems solutions that you can find out there, but among all the ones we reviewed these three caught our special attention: Freshcaller, RingCentral, Axon Virtual PBX.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Phone Desktop Application
  • Phone Mobile Application
  • Phone Chrome Extension
  • Call Routing
  • Call Monitoring
  • Customized Business Hours
  • After-Call Work
  • Call Center Analytics
  • Call Conferencing
  • Call Queueing
  • Call Recording
  • Blacklist Numbers
  • Toll-Free Numbers
  • Warm Transfer
  • International Numbers
  • Ring on Speakers
  • Interactive Voice Response (IVR)
  • Forward-to-Phone
  • Shared Contacts
  • Power Dialer
  • CRM Integrations
  • Call Whispering
  • Computer Telephony Integrations (CTI)
  • Tags
  • Click-to-Dial
  • Skill-Based Routing
  • Live Feed
  • Insight Cards

Pricing Info

Aircall features three pricing tiers. Each package requires no commitment and ensures no hidden costs.

Here are the current pricing bundles:

Essentials – $30/user/month, billed annually

  • Core features to get your team started
  • Unlimited inbound calls (except toll-free)
  • Integrations and API
  • Smart Queueing
  • Phone support

Professional – $50/user/month, billed annually

  • All Essentials features
  • Salesforce integration
  • PowerDialer
  • Advanced analytics and reporting
  • Live call monitoring
  • Unlimited concurrent calls
  • Dedicated account manager

Custom – Contact vendor for details

  • All Professionals features
  • Unlimited outbound calls
  • Custom analytics
  • Custom onboarding
  • Access to API developer support
  • A service-level agreement (SLA)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

UntuckIt, HostMaker, Expensify

Integrations

Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.

The modern call center system integrates with the following platforms: 

  • amoCRM
  • Avoma
  • BigCommerce
  • Bullhorn
  • Callingly
  • Copper
  • Diduenjoy
  • FLG
  • Freshdesk
  • Freshsales
  • Front
  • Gong
  • Gorgias
  • HappyFox
  • Help Scout
  • Hubspot
  • Intercom
  • JobAdder
  • Klaus
  • Kustomer
  • Magento
  • Microsoft Dynamics
  • Microsoft Teams
  • Nicereply
  • noCRM.io
  • Outreach
  • PieSync
  • Pipedrive
  • Planhat
  • Plecto
  • Postcall.io
  • Re:amaze
  • Rippling
  • Salesforce
  • Salesloft
  • Segment
  • Shopify
  • Slack
  • SugarCRM
  • Typeform
  • Voxpay
  • Zapier
  • Zendesk
  • Zendesk Sell
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A smart and modern phone system for sales and support teams.

Company Email

sales@aircall.io

Contact No.

Company's Address

Aircall New York
233 Park Ave S.
New York, NY 10003
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Telecom Expense Management
  • IT Expense Management
  • Wireless Expense Management
  • Mobile policy enforcement
  • Policy management
  • InSight Analytics
  • Remote device management
  • Billing for Data
  • Billing for Voice
  • Call Monitoring
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Usage Reporting
  • Reporting and Business Intelligence
  • Superior Support & Execution
  • Call Accounting & Reporting
  • Unified Communications & Collaboration Analytics

Pricing Info

Calero’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

MoneyGram, US NAVY, Media General

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Calero offers web-based solutions in three aspects of communication lifecycle management i.e. Telecom Expense Management, Managed Mobility Services, and Usage Management.

Company Email

Contact No.

Company's Address

Eagle’s Landing Business Park
Building 100, Suite 120
1565 Jefferson Road
Rochester, NY 14623
USA

Almost as essential as features and client support responsiveness are pricing plans given by Aircall and Calero. While price should not be the sole element it’s without a doubt a significant thing to think about. You should count on a flexible pricing package that can be matched with your company size and effortlessly scaled up every time your company expands. Make sure you don’t choose pricing plans that have additional functionalities that you won’t use and always make an effort to get in touch with the vendor directly as enterprises can frequently count on special pricing. You should also give a chance to a free trial or demo of every software to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to pay any money and offers a reliable overview of what it’s like to work with Aircall and Calero.

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