BigTime
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Phone Desktop Application
- Phone Mobile Application
- Phone Chrome Extension
- Call Routing
- Call Monitoring
- Customized Business Hours
- After-Call Work
- Call Center Analytics
- Call Conferencing
- Call Queueing
- Call Recording
- Blacklist Numbers
- Toll-Free Numbers
- Warm Transfer
- International Numbers
- Ring on Speakers
- Interactive Voice Response (IVR)
- Forward-to-Phone
- Shared Contacts
- Power Dialer
- CRM Integrations
- Call Whispering
- Computer Telephony Integrations (CTI)
- Tags
- Click-to-Dial
- Skill-Based Routing
- Live Feed
- Insight Cards
Pricing Info
Pricing Info
Aircall features three pricing tiers. Each package requires no commitment and ensures no hidden costs.
Here are the current pricing bundles:
Essentials – $30/user/month, billed annually
- Core features to get your team started
- Unlimited inbound calls (except toll-free)
- Integrations and API
- Smart Queueing
- Phone support
Professional – $50/user/month, billed annually
- All Essentials features
- Salesforce integration
- PowerDialer
- Advanced analytics and reporting
- Live call monitoring
- Unlimited concurrent calls
- Dedicated account manager
Custom – Contact vendor for details
- All Professionals features
- Unlimited outbound calls
- Custom analytics
- Custom onboarding
- Access to API developer support
- A service-level agreement (SLA)
Integrations
Integrations
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
- amoCRM
- Avoma
- BigCommerce
- Bullhorn
- Callingly
- Copper
- Diduenjoy
- FLG
- Freshdesk
- Freshsales
- Front
- Gong
- Gorgias
- HappyFox
- Help Scout
- Hubspot
- Intercom
- JobAdder
- Klaus
- Kustomer
- Magento
- Microsoft Dynamics
- Microsoft Teams
- Nicereply
- noCRM.io
- Outreach
- PieSync
- Pipedrive
- Planhat
- Plecto
- Postcall.io
- Re:amaze
- Rippling
- Salesforce
- Salesloft
- Segment
- Shopify
- Slack
- SugarCRM
- Typeform
- Voxpay
- Zapier
- Zendesk
- Zendesk Sell
- Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
Company Email
sales@aircall.io
Contact No.
Company's Address
Aircall New York
233 Park Ave S.
New York, NY 10003
USA
Aircall Comparisons
Popular Aircall Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Time Tracking
- Expense Tracking
- Project Management
- Billing & Invoicing
- Reporting
- Resource Allocation
- DCAA Timekeeping
- Cloud Integrations
- Mobile App (Android and iOS compatible)
- Offline Functionalities
- Gantt Charts
- Role-based access
- API Access
Pricing Info
Express — $10/user/month
- Minimum of 5 users
- Time tracking made for professional service firms
- Mobile device access or PC with auto-sync
- Best-in-class QuickBooks integration for online or desktop (US or Canada only)
- Proprietary syncing engine for QuickBooks desktop
- At-a-glance dashboard
- Daily and/or weekly timesheet views
- Unlimited timers
- Custom Report Wizards
- Unlimited clients and transactions
- Chat and email support
- Cloud-based
Pro — $30/user per month
- Minimum of 5 users
- Everything in Express plan
- Budget tracking
- Expense tracking
- Gantt charts
- Unlimited user-defined invoice types
- Time and expenses review and approval
- Fixed fee and time and materials invoice types
- Unlimited tasks with budget roll-up
- Invoice template editor
- Project management dashboard
- Easy WIP management
- Workflow management
- Tasks / recurring tasks by type, stage, due date, assignment
- Deep integration with QuickBooks Desktop, QuickBooks Online, Zapier, Lacerte, and more
- Unlimited cost centers and status codes
- By user or by group access assignment
- Live phone support
- API access
- DCAA compatibility (this feature can be activated upon request and requires an additional $5 per user, per month)
Premier — $40/user per month
- Everything included in Pro plan
- Resource allocation
- Revenue projections
- Variable cost rates
- Multi-level approval workflow
- Salesforce and Slack integration
- Unlimited API access
- Extended support hours
- Priority support queue
- Uptime Guarantees (SLA)
- DCAA compatibility (can be activated upon request)
Pricing may vary depending on the number of starting users.
Integrations
BigTime integrates with the following business systems and applications:
- Salesforce
- Quickbooks Online
- Quickbooks Desktop
- Lacerte
- Slack
- Google Apps
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
415 Group, C2 Company, JAS Architecture Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
This Professional Service Automation (PSA) software helps you track time, expenses, and bills easily and collaboratively. It is perfect for consultants from individual professionals to large enterprises. With BigTime, professional services firms can concentrate on actual consulting rather than managing consultancy work and finances.
Company Email
sales@bigtime.net
Contact No.
Company's Address
One South Wacker, Suite 2900
Chicago, IL 60606
USA
BigTime Comparisons
Popular BigTime Alternatives
It may not always be enough to simply compare Aircall and BigTime with one another. Although reliable tools, pricing and customer experience are all crucial and should be considered when making a final choice, you should also take a look at the recognition and awards merited by each app. In many cases a less popular product may turn out to be a great choice that was a winner of many industry awards such as our Supreme Software Award which reveals that despite smaller market presence it’s a significant contender to the software that rule the market.
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