What is better Aircall or Backlog? Getting the right Remote Work Software product is as straightforward as assessing the solid and poor features and terms offered by Aircall and Backlog. Here it's also possible to match their overall scores: 9.0 for Aircall vs. 9.1 for Backlog. Or you can look at their general user satisfaction rating, 100% for Aircall vs. 98% for Backlog.
We suggest that you put some effort and analyze their specific functions and decide which one is the better option for your business. What’s more remember to consider your company’s or industry’s special circumstances, such as, a multilingual solution for a global staff or a mobile app to help you work away from your office.
Users who don't have much time or would like to get a Business Phone Systems advice from our experts may want to investigate these top choices for the current year: Comcast Business VoiceEdge®, RingCentral, Axon Virtual PBX.
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
amoCRM
Avoma
BigCommerce
Bullhorn
Callingly
Copper
Diduenjoy
FLG
Freshdesk
Freshsales
Front
Gong
Gorgias
HappyFox
Help Scout
Hubspot
Intercom
JobAdder
Klaus
Kustomer
Magento
Microsoft Dynamics
Microsoft Teams
Nicereply
noCRM.io
Outreach
PieSync
Pipedrive
Planhat
Plecto
Postcall.io
Re:amaze
Rippling
Salesforce
Salesloft
Segment
Shopify
Slack
SugarCRM
Typeform
Voxpay
Zapier
Zendesk
Zendesk Sell
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
An online all-in-one solution dedicated to the rare combination of project and code management for teams involved in software development. It combines project tracking and developer tools in one platform, as well as a powerful bug tracking feature that outlines and organizes reported issues for the developer teams to follow easily.
Company Email
Contact No.
Company's Address
1 Chome-8-6 Daimyo, Chuo Ward,
Fukuoka, Fukuoka Prefecture 810-0041,
Japan
It may not always be sufficient to just compare Aircall and Backlog with each other. While reliable tools, pricing and customer reviews are all crucial and should be considered when making a final choice, you should also pay attention to the recognition and awards won by every solution. Frequently a less popular solution may turn out to be a good choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which reveals that regardless of smaller market popularity it’s a worthy rival to the apps that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
