Compare AdminiTrack vs. TrueChat

Assessing products to find the best Customer Support Software does not always have to be difficult. On our review platform, it is possible to match AdminiTrack and TrueChat and promptly evaluate their distinct features. We allow you to examine their functions, supported devices, customer support, pricing, terms, and more. You can even compare their overall score (7.4 for AdminiTrack vs. 8.0 for TrueChat) and overall customer satisfaction level (N/A% for AdminiTrack vs. 93% for TrueChat). Take your time and review your leading alternatives and see which one is ideal for your company. Similarly, you have to check the software vendor’s background; can they be relied upon and will they still be on the market in the future? Our experts made sure to review all popular Customer Support Software services offered on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk, Samanage.
Comparison

AdminiTrack

VS

TrueChat

VS

AdminiTrack screenshot TrueChat screenshot
Pricing Page

Score

Our Score

7.4 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A% ?

Client Satisfaction

93% ?

Cost

Cost

$59.95

$200

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Annual Subscription
Complete Review

Complete Review

General Info

General Info

An intuitive web-based issue tracking system.
TrueChat is an advanced and efficient way to stay connected with your customers.
Easy Links
Company's Address

Company's Address

2221 Peachtree Road NE, Suite D629,
Atlanta, GA 30309,
USA
13027, Saint Clair Road,
Clarksburg, MD-20871
USA
Prominent Customers

Prominent Customers

WordPress, Joomla, Magento
Contact Phone

Contact Phone

+1-800-372-3119 +1-301-758-4052
Cost Details

Cost Details

AdminiTrack offers several enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Silver 1 – $59.95/monthly payment

  • 5 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 1GB Attachment Space

Silver 2 – $177/monthly payment

  • 15 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 5GB Attachment Space

Silver 3 – $327/monthly payment

  • 30 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 5GB Attachment Space

Gold 1 – $645/monthly payment

  • 60 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 10GB Attachment Space

Gold 2 – $895/monthly payment

  • 100 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 20GB Attachment Space

Gold 3 – $1,305/monthly payment

  • 150 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 30GB Attachment Space

Platinum 1 – $2,125/monthly payment

  • 2500 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 50GB Attachment Space

Platinum 2 – $4,125/monthly payment

  • 500 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 100GB Attachment Space

Platinum 3 – $8,000/monthly payment

  • 1,000 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 200GB Attachment Space

Titanium – $18,750/monthly payment

  • 2,500 Users
  • Unlimited Issues and Projects
  • Email Support & Upgrades
  • 500GB Attachment Space

Customers can choose from three billing period options:

  • Monthly License (for North America subscribers only)
  • 6 Month License (with 10% discount)
  • One Year Subscription (with 15% discount)

TrueChat offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Basic – $200/year

  • Web Chat
  • 1 Agent
  • Basic Web Analytics
  • Dashboard
  • Web Notification

Standard – $300/year

  • Web Chat
  • 2 Agents
  • Standard Web Analytics
  • Dashboard
  • Web and Mobile Notification
  • Triggers
  • Android App

Premium – $500/year

  • Web Chat
  • 3 Agents
  • Advanced Web Analytics
  • Dashboard
  • Web and Mobile Notification
  • Triggers
  • Android App
Available Integrations

Available Integrations

AdminiTrack offers an open API and has the capability of seamlessly integrating with an organization’s essential programs.

No information available.

Available Features

Available Features

AdminiTrack FEATURES

  • Cloud-Based System
  • Multi-Project Views
  • Single View Data Display
  • User Level Navigation
  • Project Level Navigation
  • Real-Time Project Statistics
  • Automated Email Notifications
  • Customizable Field Names
  • Task Document Attachment
  • Document Library
  • Custom Report Maker
  • Role-Based Security Controls
  • Export Data Wizard
  • Weekly Automated Export
  • Annual Bulk Export
  • Open API
  • ASMX-Based API
  • Free Upgrade
  • Free Support

TrueChat FEATURES

  • Visitor Tracker
  • Pop-Up Notifications Per Visitor
  • Android App
  • IP Address Tracker
  • Active Website Visitor Tracking
  • Real-Time Interaction
  • Save and Email Chat History
  • Web Support
  • Multiple Chat Management
OS Supported

OS Supported

Windows
Linux
Mac
Web-based
Windows
Android
Mac
Web-based
Pricing Page

Pricing Page

Learn more about AdminiTrack pricing Learn more about TrueChat pricing
Available Languages

Available Languages

English English
Contact Email

Contact Email

support@adminitrack.com feedback@truechat.co
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Customer Support

Customer Support

Phone
Phone Live Support
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you test different Customer Support Software services you shouldn’t only analyze their list of features and provided pricing plans. Pay attention to the fact that the solution should be matching your needs and business so the more flexible their offer the better. Learn what OSes are supported by AdminiTrack and TrueChat and be certain you will get mobile support for whatever devices you use in your company. You should also learn which languages and countries are supported, because this might be a key element for many companies.