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Compare Accelo vs RepairRabbit

What is better Accelo or RepairRabbit? We are here to simplify the cumbersome process of comparing CRM Software products for you. For instance, on this page you can examine the overall performance of Accelo (8.6) and contrast it with the overall performance of RepairRabbit (8.0). It's also possible to match their overall user satisfaction rating: Accelo (94%) vs. RepairRabbit (N/A%).

Similarly, research their capabilities carefully to determine which product can better tackle your company’s requirements. Generally, any business app must let you to comfortably view the big picture, all the while giving you quick access to the details.

We realize that not all businesses have the time to examine dozens of various products, so we created a list of suggestions that you may find useful. Our top selections for the Professional Services Automation Software - PSA category are: Wrike, QuickBooks Enterprise, monday.com.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

Starting from $16

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Process automation
  • Sales module
  • Team scheduling
  • Client records
  • Synchronization
  • Timers
  • Mobile app
  • Automated notifications
  • Quotes
  • Project planning
  • Project tracking
  • Project collaboration
  • Activity stream
  • Task management
  • Time tracking
  • Expenses
  • Invoicing
  • Client portal
  • Issues dashboard
  • Integrations

Pricing Info

Accelo offers various products you can mix and match and choose from. There’s also a free trial available which you can get by signing up in Accelo. For the products, here are its pricing details:

Sales

Sales Plus – $16/user/month (billed annually) or $19/user month-to-month

  • Client Portal
  • Email Campaigns
  • Quotes
  • Smart CRM & Email Tracking
  • Sales Tracking
  • Tasks, Notes & Attachments

Sales Premium – $34/user/month (billed annually) or $39/user month-to-month

  • All Sales Plus Features
  • Automated Triggers and Notifications
  • Customized Business Processes
  • Team Scheduling
  • Unlimited Custom Sale Types

Projects

Projects Plus – $16/user/month (billed annually) or $19/user month-to-month

  • Client Database & Email Tracking
  • Client Portal
  • Client Signoffs & Approvals
  • Project Management
  • Tasks, Notes & Attachments
  • Time Billing & Invoicing

Projects Premium – $34/user/month (billed annually) or $39/user month-to-month

  • All Projects Plus Features
  • Automated Triggers & Notifications
  • Customized Business Processes
  • Expenses
  • Team Scheduling
  • Unlimited Custom Projects Types

Service

Service Plus – $16/user/month (billed annually) or $19/user month-to-month

  • Client Database
  • Client Portal
  • Client Signoffs & Approvals
  • Email Tracking
  • Service & Issue Tracking
  • Tasks, Notes & Attachments
  • Time Billing & Invoicing

Service Premium – $34/user/month (billed annually) or $39/user month-to-month

  • All Service Plus Features
  • Automated Triggers & Notifications
  • Customized Business Processes
  • Expenses
  • Team Scheduling
  • Unlimited Custom Issue Types

Retainers

Retainers Plus – $16/user/month (billed annually) or $19/user month-to-month

  • Contract & Retainer Tracking
  • Client Database
  • Client Portal
  • Client Signoffs & Approvals
  • Email Tracking
  • Tasks, Notes & Attachments
  • Time Billing & Invoicing

Retainers Premium – $34/user/month (billed annually) or $39/user month-to-month

  • All Retainers Plus Features
  • Automated Triggers & Notifications
  • Customized Business Processes
  • Expenses
  • Team Scheduling
  • Unlimited Custom Retainer Types

ServOps (includes all products above in one)

ServOps Plus – $34/user/month (billed annually) or $39/user month-to-month

  • All Plus Plan Features of Sales, Projects, Service, and Retainers Products

ServOps Premium – $69/user/month (billed annually) or $79/user month-to-month

  • All ServOps Plus Features
  • Automated Triggers & Notifications
  • Customized Business Processes
  • Expenses
  • Team Scheduling
  • Unlimited Custom Sale, Project, Ticket and Retainer Types

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Angie’s List, Relevant, ZirMed

Integrations

Accelo integrates with the following business systems and applications:

  • Office 365
  • Google for Work
  • Salesforce
  • MailChimp
  • QuickBooks
  • Xero
  • Authorize.net
  • PayPal
  • JIRA
  • Stripe
  • Campaign Monitor
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Accelo is a cloud-based software that combines the simple and powerful tools for professional services for businesses.

Company Email

Contact No.

Company's Address

530 Howard St, Floor 2
San Francisco, CA, 94105
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Dashboard
  • Appointment and Booking
  • Ticket Management
  • Inventory Tracking
  • Customer Dashboard
  • Employee Management
  • Multiple Store Management
  • Invoicing
  • API

Pricing Info

Contact RepairRabbit for information on their basic and enterprise pricing packages. You can sign up for a free trial to see if the software is ideal for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

RepairRabbit integrates with other business systems and applications via REST API.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RepairRabbit is a business management software specifically developed to cater to the unique needs of repair businesses.

Company Email

contact@repairrabbit.co

Contact No.

Company's Address

ManageEngine ServiceDesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

Please pay attention to the fact that even though both Accelo and RepairRabbit may offer a reliable array of features every solution might be designed for a different business size. If you are analyzing various solutions you should pay attention to a business size they are aimed at. Certain functionalities could scale up effectively for large enterprises but if you have a small or medium company it’s frequently better to refrain paying for advanced functionalities that you might never use.

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