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Compare Abhisi vs CONTAQUE Predictive Dialer

What is better Abhisi or CONTAQUE Predictive Dialer? Buying the most effective Customer Support Software product is all about assessing numerous solutions and identifying the top program for your specific needs. Our proprietary algorythm provides you with a fast look at the general rating of Abhisi and CONTAQUE Predictive Dialer. For general quality and performance, Abhisi scored 8.0, while CONTAQUE Predictive Dialer scored 8.0. On the other hand, for user satisfaction, Abhisi earned 100%, while CONTAQUE Predictive Dialer earned N/A%.

Below it's also possible to look at their functions, terms, plans, etc. to find out which program will be more suitable for your needs. One key feature to check is if the application lets you to enable and disable limitations on different types of users to protect any confidential business data.

In case you you have to quickly decide on the best Help Desk Software according to our review team we suggest you check out these products: Freshdesk, Zendesk, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Collision Detection
  • Tags
  • Quick Replies
  • Notes
  • Insightful Reports
  • Automations & Custom Folders
  • Signatures
  • Auto replies
  • Powerful Search
  • User Permissions
  • Message Formatting
  • Knowledgebase
  • SSL Encryption
  • IP White Listing
  • Full Facebook integration
  • Full Twitter integration
  • Multi-channel support: email, Twitter, Facebook, web
  • Social monitor features to track and compare competition

Pricing Info

Abhisi offers three enterprise pricing plans to meet the needs of different users. It also comes with an extended 60 day free trial which is the longest of any software of its kind. Take a look at the pricing details and select the best plan for your business:

Abhisi Standard – $9/user/month

  • 2 Mailboxes
  • 5 Agents
  • 1 Knowledge Base
  • 5 GB Storage Space
  • Message Viewed/Opened Tracking
  • Quick Replies
  • Auto Responder
  • Automations (Workflows)
  • Abhisi Branding

Abhisi Professional – $19/user/month

  • All Standard Features
  • Unlimited Mailboxes
  • up to 100 Agents
  • 2 Knowledge Bases
  • Unlimited Storage Space
  • Abhisi Help Widget
  • 5 Facebook Pages
  • 5 Twitter Pages
  • Full Reports
  • Agent Collision Detection
  • Customer Happiness Ratings
  • Remove Abhisi Branding

Abhisi Business – $49/user/month

  • All Professional Features
  • Unlimited Mailboxes
  • Unlimited Agents
  • 5 Knowledge Bases
  • Unlimited Storage Space
  • 10 Facebook Pages
  • 10 Twitter Pages

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Abhisi integrates with the following business systems and applications:

  • Twitter
  • Facebook
  • MailChimp
  • Shopify
  • Slack
  • Olark

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Abhisi is a cloud-based help desk solution that enables companies to provide timely and personalized support to their customers.

Company Email

support@abhisi.com

Contact No.

Company's Address

Abhisi Helpdesk
3-251 Queen St. E., Suite 174
Mississauga, Ontario, L5M 1L7
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Run Multiple Campaigns
  • Supports AMD & SIT Frequency Detection
  • Supports Multiple Dialing Methods
  • Sophisticated features
  • Real-time Monitoring and Reports
  • DNC Upload/ Search/Delete Options

Pricing Info

Contact CONTAQUE for a free quote and more basic and enterprise pricing information on their CONTAQUE Predictive Dialer Software.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CONTAQUE Predictive Dialer is compatible for integration with leading CRMs, which helps in streamlining customer information for the agents.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An automatic dialing system that can dial multiple telephone numbers at a time. It helps improve productivity and speed while keeping the processes simple.

Company Email

sales@contaque.com

Contact No.

Company's Address

Avis E Solutions Pvt Ltd
C – 106, Ground Floor, Sector 2
Noida, 201301
INDIA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

In case you continue having doubts about which app will be best in your case it might be a sound idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular every software is and how extensive is its online presence. For example, in case of Facebook Abhisi has 85 likes on their official page while CONTAQUE Predictive Dialer profile is liked by 100 users.

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