Compare 9 Spokes vs. Qualtrics CX

It’s a good idea to use our scoring system to help you get a general idea which Business Intelligence Software product is more suitable for your business. For overall product quality, 9 Spokes attained 8.0 points, while Qualtrics earned 8.8 points. At the same time, for user satisfaction, 9 Spokes scored 99%, while Qualtrics scored 82%. Details about their unique elements, tools, supported platforms, customer support, plus more are provided below to help you get a more versatile analysis. Keep in mind to choose only the functions your company needs so as not to waste cash for functions that you won’t be using. We know that not all people have the time to try out dozens of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the Business Intelligence Software category are: Sisense, ReportPlus, Looker.
Comparison

9 Spokes

VS

Qualtrics CX

VS

9 Spokes screenshot Qualtrics CX screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

9.1 ?

Customer Experience

Customer Experience

Customer Experience

99% ?

Customer Experience

100% ?

Price

Price

free

By quote

Pricing Type

Pricing Type

Quote-based Annual Subscription | Quote-based
Complete Review

Complete Review

Overview

Overview

9 Spokes is a highly intuitive and intelligent business dashboard that centralizes all your essential business data and presents them in a way that you prefer and easily understand.
Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.
Quick Links
Email Address

Email Address

support@9spokes.com support@qualtrics.com
Available Integrations

Available Integrations

9 Spokes integrates with the following business systems and applications:

  • Shopify
  • Deputy
  • Hedgebook
  • SageOne
  • Campaign Monitor
  • Google Analytics
  • Vend
  • Sportlight Reporting
  • SuiteBox
  • Perkville
  • LiveChat
  • Quickbooks
  • MailChimp
  • Trade Gecko
  • Free Agent
  • Debtor Daddy
  • Expensify
  • Collect MailSync
  • Collect Loyalty
  • Collect Offers
  • Facebook
  • LinkedIn
  • Twitter
  • Cin7
  • Cooking The Books
  • Wix
  • Capsule
  • BambooHR
  • When I Work
  • Workflow Max
  • Businessorter
  • Zendesk
  • Box
  • Weebly
  • Wrike
  • Office365
  • Unleashed
  • GeoOp
  •  Exsalerate

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
Contact Address

Contact Address

Level 25, 32 London Bridge St,
London SE1 9SG, United Kingdom
2250 N. University Pkwy,
48-C, Provo, 84604
USA
Pricing Page

Pricing Page

Learn more about 9 Spokes pricing Learn more about Qualtrics CX pricing
Languages Supported

Languages Supported

English English, Chinese, German, Japanese, Spanish, French
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Pricing Info

Pricing Info

It’s free – there’s no catch. You’ll be able to:

  • Sign up, use the smart dashboard and connect your apps for free
  • Trial most of the app recommendations for free
  • Only pay for any new apps you decide to purchase
  • If you want to purchase an app, we’ll direct you to the app’s website so you can sign up with them

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Client Types

Client Types

Small Business | Medium Business | Freelancers Large Enterprises | Medium Business
Contact Phone

Contact Phone

+1 800 340 9194
Available Features

Available Features

9 Spokes FEATURES

  • Data Source Integrations
  • Functions / Calculations
  • Interactive
  • KPIs
  • Private Dashboards
  • Public Dashboards
  • Scorecards
  • Visual Analytics
  • Widgets

Qualtrics CX FEATURES

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning
Popular Clients

Popular Clients

Yamaha, Allianz, jetBlue
Types of Support

Types of Support

Live Support
Phone Live Support
Ticket Training
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you choose a solution that you are sure will be an actual asset for your business you shouldn’t simply pay attention to what reviewers have to say about it. Quite frequently individual experience with the service will vary, depending on specific preferences and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for every service to give you an immediate impression of how actual users of 9 Spokes and Qualtrics estimate their contact with the service. Our system is based on detailed analysis of product appearances on other websites, social media as well as blogs, so you are going to get a full and reliable picture of what other clients think about each service. In this case 9 Spokes has a total satisfaction rating at 99% while for Qualtrics 82% of users express they had a positive experience with it.