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Compare 8×8 VoIP Phone Service vs ShoreTel Sky

What is better 8x8 VoIP Phone Service or ShoreTel Sky? When you compare 8x8 VoIP Phone Service and ShoreTel Sky, you can easily see which Communications Software product is the more suitable option. This means that your business can select the most productive and useful application. You can study the specifics, for example available tools, costs, plans offered by each vendor, offer stipulations, etc.

We also let you evaluate their total scores to know which one looks to be more suitable. 8x8 VoIP Phone Service has 9.3 points for overall quality and 91% rating for user satisfaction; while ShoreTel Sky has 8.9 points for overall quality and 98% for user satisfaction. Likewise, you can also find out which software business is more credible by sending an an email question to both and find out which one replies without delays.

Our experts made sure to review all popular Communications Software services available on the market, but among them these three caught our special attention: RingCentral, monday.com, Slack.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Phone System

  • Auto Attendant
  • Extension Dialing
  • Hosted PBX
  • Music on Hold
  • Ring Groups
  • Directory Assistance
  • Number Porting

Mobility

  • Virtual Office Mobile for iPhone
  • Virtual Office Mobile for Android
  • Softphone

Business Features

  • Unlimited Calling
  • 3-Way Calling
  • Business SMS
  • Call Forwarding
  • Conference Bridge
  • Caller ID
  • Caller ID Blocking
  • Call Waiting
  • Call Transfers
  • Call Park
  • Direct Phone Number
  • Do Not Disturb
  • Group Intercom Paging
  • Internet Fax
  • Voicemail
  • Voicemail to Email

Collaboration Features

  • Instant Messaging
  • Presence
  • Conference Bridge
  • Virtual Office Call Recording
  • Online Meetings
  • Contacts Integration

Easy Online Management

  • Online Administration
  • Virtual Office Online
  • Virtual Office Desktop

Pricing Info

8×8 hosted VoIP phone service is a quote-priced system, meaning that each client receives an individual enterprise pricing package tailored to his needs. Contact the company for more details and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

McDonalds, Allstate, Shutterstock, iCruise.com

Integrations

8×8 hosted VoIP phone service supports the following integrations:

  • eAgent
  • ACT! by Sage
  • NetSuite
  • Outlook and Skype for Business
  • Salesforce
  • Zendesk
  • com
  • SugarCRM
  • 8×8 Web Dialer

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

8x8 VoIP Phone Service is a system that provides advanced capabilities such as web conferencing, internet faxing, and smartphone integration. It uses hosted VoIP phone services and also provides a cloud-based call center solution that’s ideal for unified communications. Other notable features include 3-way calling, automated attendant, and directory assistance.

Company Email

Contact No.

Company's Address

8x8 Inc., 2125 O’Nel Dr.,
San Jose, CA 95131
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automated Attendant Services
  • Business Intelligence
  • Call coverage
  • Calling Features
  • Integration with PCs and Other Office Systems
  • Conferencing
  • Voicemail & Messaging
  • Instant Messaging, File Sharing, Presence, and Video Conferencing
  • Phonebooks, Directories, Call Logs
  • Telecom Administration & Portability

Pricing Info

ShoreTel Sky’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SF Giants, FourSquare, Amnesty International. C|net, Warby Parker, Roland

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cloud-hosted phone systems designed to unify all business communication processes.

Company Email

skysupport@shoretel.com

Contact No.

Company's Address

960 Stewart Drive
Sunnyvale, CA 94085
USA

Blink

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $1.87

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile intranet
  • Blink Feed
  • Micro-apps
  • Unified Search
  • Messaging
  • Security & Compliance
  • Workforce Analytics
  • Collaboration
  • Cloud Storage

Pricing Info

Blink offers the following basic and enterprise pricing packages for users to choose from.   Give the details a look, and select the best plan for your business.

Business – $3.40/person/month

  • Web, Desktop, iOS, Android apps
  • Unlimited feed posts, chats, search, users, Hub storage
  • 1000+ Zapier integrations
  • Integration with Google, Office 365, GitHub, Trello, Dropbox, Todoist
  • Forms integration with Survey Monkey, TypeForm and Google Forms; automatically record who completed surveys, without needing users to add their details
  • Employee Feedback Micro-App
  • Onboarding via SMS invites, paper handouts, QR codes, personal email, work email
  • Fully branded in-app experience
  • Company news and social feed
  • Bulk user import and invites
  • Aliases
  • Featured & Priority Feed Posts
  • Workforce Analytics
  • API Access
  • Priority support (12/7)

Enterprise – Custom Enterprise Pricing. Everything in Business, plus:

  • Branded app profile in-app store
  • SSO (Single sign-on) integration with external apps (outbound SAML)
  • SCIM (Directory sync) & inbound SAML
  • Custom domain
  • Multiple domains
  • Audit log
  • Custom Topics for categorizing & filtering feed content
  • Custom permissions; prevent users changing individual profile fields
  • Service Now integration
  • Salesforce integration
  • Jira integration
  • Professional Services Team Assistance
  • Premium support (24/7)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BBC, eBay, Bookatable, Renault

Integrations

Blink integrates with the following business systems and applications plus more:

  • Google Suite
  • Office 365
  • GitHub
  • Trello
  • Dropbox
  • Todoist Forms integration with Survey Monkey
  • 1000+ Zapier integrations
  • TypeForm
  • Google Forms

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A mobile-first employee app that provides modern solutions and improvements to workplace communication. The platform provides users with team calendars, customized activity feeds, and messaging features for easier collaboration with other users. As a mobile-first application, the software can also be used even when employees are working outside the office.

Company Email

sales@joinblink.com

Contact No.

Company's Address

Super Smashing Ltd
71 Fanshaw Street
London, N1 6LA
United Kingdom

No Communications Software will manate to solve all the requirements of a specific team. Though main features of 8x8 VoIP Phone Service and ShoreTel Sky are obviously a priority you should also thoroughly explore the integrations provided by each product. Quote frequently your team will already be making use of other types of SaaS software in your company and it’s definitely more beneficial to opt for services that integrate well with one another. If you do that you will be able to ensure a smooth transfer of information between your teams and apps, which can really reduce time spent on migrating between one software and the next.

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