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Compare 8×8 VoIP Phone Service vs Phone.com

What is better 8x8 VoIP Phone Service or Phone.com? There are numerous Communications Software products out there today. The simplest way to find out which service fits your needs best is to evaluate them side by side. As an example, here you can review 8x8 VoIP Phone Service and Phone.com for their overall score (9.3 vs. 8.6, respectively) or their user satisfaction rating (91% vs. 100%, respectively).

Additionally, you can check their functions and pricing terms as well as other useful details below. When matching products make sure to analyze their related capabilities and mark their disparities to have a clearer picture of both deals. Similarly, bear in mind to evaluate other features including security, backup, usability, and customer service.

Our team put a lot of effort to review all popular Communications Software products offered on the market, but among them these three caught our special attention: Slack, 8×8 VoIP Phone Service, RingCentral.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Phone System

  • Auto Attendant
  • Extension Dialing
  • Hosted PBX
  • Music on Hold
  • Ring Groups
  • Directory Assistance
  • Number Porting

Mobility

  • Virtual Office Mobile for iPhone
  • Virtual Office Mobile for Android
  • Softphone

Business Features

  • Unlimited Calling
  • 3-Way Calling
  • Business SMS
  • Call Forwarding
  • Conference Bridge
  • Caller ID
  • Caller ID Blocking
  • Call Waiting
  • Call Transfers
  • Call Park
  • Direct Phone Number
  • Do Not Disturb
  • Group Intercom Paging
  • Internet Fax
  • Voicemail
  • Voicemail to Email

Collaboration Features

  • Instant Messaging
  • Presence
  • Conference Bridge
  • Virtual Office Call Recording
  • Online Meetings
  • Contacts Integration

Easy Online Management

  • Online Administration
  • Virtual Office Online
  • Virtual Office Desktop

Pricing Info

8×8 hosted VoIP phone service is a quote-priced system, meaning that each client receives an individual enterprise pricing package tailored to his needs. Contact the company for more details and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

McDonalds, Allstate, Shutterstock, iCruise.com

Integrations

8×8 hosted VoIP phone service supports the following integrations:

  • eAgent
  • ACT! by Sage
  • NetSuite
  • Outlook and Skype for Business
  • Salesforce
  • Zendesk
  • com
  • SugarCRM
  • 8×8 Web Dialer

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

8x8 VoIP Phone Service is a system that provides advanced capabilities such as web conferencing, internet faxing, and smartphone integration.

Company Email

Contact No.

Company's Address

8x8 Inc., 2125 O’Nel Dr.,
San Jose, CA 95131
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Auto-receptionist
  • Call forwarding
  • Call screening
  • Call transfers
  • Call waiting
  • Caller ID
  • Caller menus and queues
  • Conference call line
  • Custom greetings and hold music
  • Faxing (send and receive)
  • Global numbers
  • Local numbers
  • Mobile apps for Android and iPhone
  • Premium features available
  • Toll-free numbers
  • Transfer existing phone numbers
  • Unlimited extensions
  • Virtual PBX
  • Voicemail (with unlimited extentions)
  • Voicemail-to-text service

Pricing Info

Phone.com is available in three plans. In addition, users can choose to pay for an unlimited or pay-per-minute plan. Here are the details:

Base

  • Pay-Per-Minute Plan: $9.99/month billed annually or $12.99 month-to-month
  • Unlimited Plan: $19.99/month billed annually or $22.99 month-to-month
  • Features:
    • 300 Monthly Minutes
    • 1 Local or Toll-Free Number
    • 5,000 SMS Messages
    • 300 Bonus Included Minutes
    • Unlimited User Extensions
    • 40+ Standard Features
    • Call Forwarding

Plus

  • Pay-Per-Minute Plan: $14.99/month billed annually or $19.99 month-to-month
  • Unlimited Plan: $22.99/month billed annually or $24.99 month-to-month
  • Features:
    • Unlimited Monthly Minutes
    • Unlimited User Extensions
    • 2 Local or Toll-Free Numbers
    • 10,000 SMS Messages
    • 500 Bonus Included Minutes
    • All Base Plan Features
    • Premium Hold Music

Pro

  • Pay-Per-Minute Plan: $29.99/month billed annually or $39.99 month-to-month
  • Unlimited Plan: $24.99/month billed annually or $27.99 month-to-month
  • Features:
    • Unlimited Monthly Minutes
    • Unlimited User Extensions
    • 3 Local or Toll-Free Numbers
    • 20,000 SMS Messages
    • 1,000 Bonus Included Minutes
    • All Plus Plan Features
    • Call Analytics
    • HD Video Conferencing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Zoho, Insightly, Trello, Aflac

Integrations

No information available

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Phone.com is a leading cloud-based phone company that provides innovative communications solutions to small businesses and entrepreneurs.

Company Email

support@phone.com

Contact No.

Company's Address

211 Warren Street, Newark, NJ 07103

RingCentral Meetings

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $14.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Company & user-level
  • Meetings settings
  • User management
  • Host controls
  • Custom personal Meeting ID
  • HD video & HD voice
  • Remote control support
  • Active speaker & full-screen view
  • Join by telephone dial-in

Pricing Info

RingCentral Meetings has a free version of the software, as well as paid enterprise pricing plans starting from $14.00/user/month.

Free Plan – $0

  • Unlimited 1:1 meetings
  • Includes 100 participants
  • 40-minute group meetings
  • Desktop and application sharing

Essentials – $14.99/user/month

  • Up to 100 participants
  • 24/7 phone support
  • 1,000 Call Me minutes
  • Unlimited 1:1 meetings
  • Desktop and application sharing
  • Unlimited group meetings
  • Basic reporting

Advanced – $19.99/user/month

  • Basic reporting
  • Up to 100 participants
  • Unlimited group meetings
  • Unlimited 1:1 meetings
    Desktop and application sharing
  • 24×7 phone support
  • Real-time usage dashboard
  • 2,500 Call Me minutes
  • Available SLA

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AXA, Sephora, Allianz

Integrations

RingCentral supports the following business applications:

  • RingCentral Products
  • Outlook
  • Google Calendar

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral Meetings is a web conferencing platform that offers HD video and audio calls, team messaging, and screen sharing features.

Company Email

Contact No.

Company's Address

RingCentral
20 Davis Dr
Belmont, CA
United States

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Score

Both 8x8 VoIP Phone Service and Phone.com were reviewed by a team of independent SaaS experts who carried out a thorough examination of all important elements of each solution. Their final rating was prepared by means of unique SmartScore model which provides a separate partial score to each element such as: main features, client support, mobile support, security, customer satisfaction and media presence. We know useful features are not the only aspect essential to a company so we make an effort to pay attention to all aspects of a solution before giving it a final score.

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