Compare 3Clogic vs. 8x8 Call Center

Today’s businesses need the most effective Communications Software product to keep on being competitive. On this page we help you with choosing the best service, by allowing you to evaluate 8x8 Call Center and 3Clogic down to the very details of their individual offers. You may as well examine our total scoring values, which rate the software all round quality and performance. 8x8 Call Center got a 8.5 score, while 3Clogic has a score of 7.2. Likewise, you can compare their general user satisfaction rating: 78% (8x8 Call Center) against 80% (3Clogic). Remember to opt for the application that best matches your most urgent priorities, not the application with the most robust features. We realize that not all companies have enough time to test a wide range of different services, so we came up with a list of suggestions that you may find useful. Our top selections for the Communications Software category are: Slack, 8×8 VoIP Phone Service, RingCentral.
Compare

3Clogic

VS

8x8 Call Center

VS

3Clogic screenshot 8x8 Call Center screenshot
Pricing Page

Score

Our Score

7.2 ?

Our Score

8.5 ?

Client Experience

Client Experience

Client Experience

80% ?

Client Experience

78% ?

Pricing

Pricing

by quote

by quote

Pricing Type

Pricing Type

Quote-based Quote-based
Complete Review

Complete Review

Product Info

Product Info

A variety of call center solutions to businesses that are in need of an effective and reliable contact hub or call center.
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Easy Links
Phone No.

Phone No.

800 350 8656 1-888-898-8733
Supported Integrations

Supported Integrations

3CLogic supports integrations with the following business systems and applications:

  • Salesforce
  • Infusionsoft
  • Microsoft Dynamics
  • Zoho
  • SugarCRM
  • LimeLight CRM
  • LeadMaster
  • ServiceNow
  • Zendesk
  • FuseDesk
  • Verint
  • Monet Software
  • Intela Cloud

8X8 Call Center supports integrations with the following business systems and applications:

  • Salesforce
  • NetSuite
  • Zendesk
  • Zoho
  • Microsoft Dynamics
  • SugarCRM
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Available Devices

Available Devices

Windows
Mac
Web-based
Android
iPhone/iPad
Web-based
Vendor's Address

Vendor's Address

9201 Corporate Blvd, Suite 470
Rockville, MD 20850
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
Vendor Email

Vendor Email

info@3CLogic.com
Prominent Clients

Prominent Clients

Allied Financial, Cardinal Advisors, Intellework, Quez Media Marketing McDonald's, Shutterstock, AllState, iCruise.com
Available Plans

Available Plans

Pricing available by quote only. Contact 3CLogic for more enterprise pricing details.

Pricing available by quote. Contact 8×8 directly to request a quote.

Pricing Page

Pricing Page

Learn more about 3Clogic pricing Learn more about 8x8 Call Center pricing
Customer Support

Customer Support

Phone
Ticket Training
Phone Live Support
Ticket Training
Available Languages

Available Languages

English, Japan English
Available Features

Available Features

3Clogic FEATURES

  • Interactive Voice Response (IVR) Menu
  • Dynamic Screen Pop
  • Whisper and Barge-In
  • Automatic Call Distribution (ACD)
  • Reporting
  • Skills-Based Routing (SBR)
  • Call Recording and Playback
  • PBX Configuration
  • Real-Time Dashboard
  • Click-to-Call
  • DNC Compliance Screening
  • Predictive Dialer
  • Lead Preview Pop
  • Scripting
  • Call Recordings and Playback

8x8 Call Center FEATURES

PHONE SYSTEM
  • Auto Attendant
  • Extension Dialing
  • Hosted PBX
  • Music on Hold
  • Ring Groups
  • Directory Assistance
  • Number Porting
COLLABORATION FEATURES
  • Instant Messaging
  • Presence
  • Conference Bridge
  • Call Recording
  • Online Meetings
  • Contacts Integration
MOBILITY
  • Virtual Office Mobile for iPhone
  • Virtual Office Mobile for Android
  • Softphone
EASY ONLINE MANAGEMENT
  • Online Administration
  • Virtual Office Online
  • Virtual Office Desktop
BUSINESS FEATURES
  • Unlimited Calling
  • 3-Way Calling
  • Business SMS
  • Call Forwarding
  • Conference Bridge
  • Caller ID
  • Caller ID Blocking
  • Call Waiting
  • Call Transfers
  • Call Park
  • Direct Phone Number
  • Do Not Disturb
  • Group Intercom Paging
  • Internet Fax
  • Voicemail
  • Voicemail to Email
CONTACT CENTER
  • Skills-based Routing
  • IVR
  • Audio Production Store
  • Virtual Queue
  • Direct Agent Routing
SUPERVISOR / AGENT TOOLS
  • Agent Supervisor Tools
  • CTI
  • FAQ Knowledgebase
MULTI-CHANNEL
  • Multi-Channel
  • Proactive Chat
  • Web Callback
  • Social Media Customer Service
  • Desktop Sharing
REPORTING AND MONITORING
  • Call Recording
  • Historical Reporting
  • Real-Time Monitoring
CRM INTEGRATIONS
  • NetSuite Integration
  • Salesforce Integration
  • Zendesk Integration
  • 8×8 CRM
  • Hosted Microsoft Dynamics Integration
  • Zoho Integration
DISASTER RECOVERY
  • Contact Center Continuity
WORKFORCE OPTIMIZATION
  • Quality Management
  • Workforce Management
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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You don’t want simply a broad range of functionalities and adjustable pricing packages from a well-known Communications Software. Almost as important as key features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about 8x8 Call Center or 3Clogic, or you face some problems, or perhaps you’ll need to request a certain update or functionality useful to your company you can count on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you are able to enjoy personal training or at least an FAQ you can use.