Compare ProProfs Chat vs. 3Clogic

Getting the appropriate Customer Support Software product is as easy as contrasting the good and poor characteristics and terms offered by 3Clogic and ProProfs Chat. Here it's also possible to match their overall scores: 7.2 for 3Clogic vs. 8.5 for ProProfs Chat. Or you can check their general user satisfaction rating, 80% for 3Clogic vs. 100% for ProProfs Chat. We suggest that you spend some time to examine their specific functions and determine which one is the better option for your business. Moreover. don’t forget to take into account your company’s or industry’s special situation, such as, a multilingual app for a global staff or a mobile platform to help you work in the field. We know that not all businesses have enough time to scrutinize a large number of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Zendesk, Samanage.
Software

ProProfs Chat

VS

3Clogic

VS

ProProfs Chat screenshot 3Clogic screenshot
Pricing Details

Our Score

Our Score

8.5 ?

Our Score

7.2 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

80% ?

Price

Price

$9.99

by quote

Pricing Model

Pricing Model

Free | Monthly payment | Annual Subscription Quote-based
Complete Review

Complete Review

Overview

Overview

ProProfs Chat is a real-time chat software that you can easily integrate into your business website and instantly connect with your website visitors.
A variety of call center solutions to businesses that are in need of an effective and reliable contact hub or call center.
Useful Links
Available Support

Available Support

Phone Live Support
Ticket Training
Phone
Ticket Training
Vendor's Address

Vendor's Address

6800 Altamor Drive,
Los Angeles, CA 90045
USA
9201 Corporate Blvd, Suite 470
Rockville, MD 20850
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Pricing Info

Pricing Info

ProProfs Chat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

BRONZE – $9.99/Month (1 operator)

  • Unlimited Chats
  • Web /Mobile / Desktop App
  • Chat History (3 months)
  • Visitor Tracking
  • Ticketing

SILVER- $19.95/month (2 operator)

  • All Bronze Plus
  • Customize Logos and Colors
  • Ratings and Surveys
  • Proactive Chats & Triggers
  • 1 Domain
  • Chat History(6 Months)
  • File Transfer
  • Canned Responses

GOLD – $39.95/month (2 operator)

  • All Silver Plus
  • Multiple Operators
  • Departments & Groups
  • Supervise Chats
  • 3 Domains
  • Chat Routing
  • Advanced Integrations
  • Reports
  • White Label
  • Multiple Languages
  • Snapshots & Cobrowsing
  • Knowledgebase Business
  • Chat History(1 Year)
  • Escalations and Transfer
  • Tickets
  • Call Back

ENTERPRISE – $50/month (Unlimited operator)

  • All Gold Plus
  • Advanced Customization
  • Roles & Permissions
  • Supervisor Dashboard
  • Unlimited Domains
  • Advanced Surveys
  • Premium Integrations
  • Knowledgebase Enterprise
  • Accessing Reports via API
  • Customization Service
  • Audit & Admin Controls
  • SLA & Custom License
  • Vault
  • Enterprise Reporting
  • Onboarding and Success Manager
  • 24/7 Support

Pricing available by quote only. Contact 3CLogic for more enterprise pricing details.

Contact No.

Contact No.

+1-855-776-7763 800 350 8656
Popular Clients

Popular Clients

HorseSaddleShop, Lazy SHop, MilitaryCruiseDeals Allied Financial, Cardinal Advisors, Intellework, Quez Media Marketing
Features

Features

ProProfs Chat FEATURES

  • Real Time Chat
  • Real Time Visitor Monitoring
  • Display Operator Status
  • Visual & Audio Alerts
  • Chat Window Customization
  • Secure Chat Sessions
  • Multiple Chat Sessions
  • Show Chat Waiting Status
  • Add Chat To Multiple Websites
  • Spell Check During Chat
  • Operator/Visitor Typing Status
  • Chat Transcripts
  • Custom Chat Image
  • Chat Window Templates
  • Timed Chat Sessions
  • Pre-written Responses
  • Pre-defined URLS
  • Open API

3Clogic FEATURES

  • Interactive Voice Response (IVR) Menu
  • Dynamic Screen Pop
  • Whisper and Barge-In
  • Automatic Call Distribution (ACD)
  • Reporting
  • Skills-Based Routing (SBR)
  • Call Recording and Playback
  • PBX Configuration
  • Real-Time Dashboard
  • Click-to-Call
  • DNC Compliance Screening
  • Predictive Dialer
  • Lead Preview Pop
  • Scripting
  • Call Recordings and Playback
Integrations

Integrations

ProProfs Chat integrates with the following business systems and applicatons:

  • Salesforce
  • HighRise
  • ZohoCRM
  • SugarCRM
  • InfusionSoft
  • FogBugz
  • Microsoft Dynamics 365
  • Nutshell
  • DNN
  • Drupal
  • Joomla
  • LightCMS
  • WordPress
  • Kentico
  • WHMCS
  • 3dCart
  • Magento
  • Shopify
  • Volusion
  • X-Cart
  • Zen Cart
  • BigCommerce
  • CoreCommerce
  • PrestaShop
  • OpenCart
  • SparkPay
  • CS-Cart
  • osCommerce
  • MailChimp
  • iContact
  • ActiveCampaign
  • GetResponse
  • Zendesk
  • Desk.com
  • Facebook

3CLogic supports integrations with the following business systems and applications:

  • Salesforce
  • Infusionsoft
  • Microsoft Dynamics
  • Zoho
  • SugarCRM
  • LimeLight CRM
  • LeadMaster
  • ServiceNow
  • Zendesk
  • FuseDesk
  • Verint
  • Monet Software
  • Intela Cloud
Email Address

Email Address

sales@proprofs.com info@3CLogic.com
Languages

Languages

English English, Japan
Pricing Details

Pricing Details

Learn more about ProProfs Chat pricing Learn more about 3Clogic pricing
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Both 3Clogic and ProProfs Chat were reviewed by a panel of independent SaaS experts who carried out a thorough examination of all crucial elements of each solution. Their final score was prepared using our unique SmartScore system that calculates a separate partial score to each component like: main features, customer support, mobile device support, security, user satisfaction as well as reviews in other media. We know useful features are not the only aspect essential to a business so we make sure we pay attention to all facets of a service prior to calculating its final rating.