Compare 3Clogic vs. ProProfs Chat

Buying the ideal Communications Software for your business is key to increasing your company’s efficiency. In our platform, it's easy to review different solutions to see which one is the ideal software for your needs. Here you can match 3Clogic vs. ProProfs Chat and check their overall scores (7.2 vs. 8.5, respectively) and user satisfaction rating (80% vs. 100%, respectively). You can also analyze the specifics of rates, terms and conditions, plans, functions, tools, and more, and decide which software offers more advantages for your business. In general, go for the business software that lets you to scale the features and subscription plan to complement your business growth or lack of it. In the event you have to quickly identify the top Communications Software according to our experts we advise you take a look at these products: Slack, 8×8 VoIP Phone Service, RingCentral.



ProProfs Chat


3Clogic screenshot ProProfs Chat screenshot
Pricing Details

Total Score

Our Score

7.2 ?

Our Score

8.5 ?

Client Experience

Client Experience

Client Experience

80% ?

Client Experience

100% ?



by quote


Pricing Type

Pricing Type

Quote-based Free | Monthly payment | Annual Subscription
Complete Review

Complete Review

General Description

General Description

A variety of call center solutions to businesses that are in need of an effective and reliable contact hub or call center.
ProProfs Chat is a real-time chat software that you can easily integrate into your business website and instantly connect with your website visitors.
Quick Links
Contact Email

Contact Email
Languages Supported

Languages Supported

USA, Canada, Japan USA, UK, Canada, International
Available Support

Available Support

Ticket Training
Phone Live Support
Ticket Training
Company's Address

Company's Address

9201 Corporate Blvd, Suite 470
Rockville, MD 20850
6800 Altamor Drive,
Los Angeles, CA 90045
Pricing Details

Pricing Details

Learn more about 3Clogic pricing Learn more about ProProfs Chat pricing
Contact No.

Contact No.

800 350 8656 +1-855-776-7763
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Prominent Customers

Prominent Customers

Allied Financial, Cardinal Advisors, Intellework, Quez Media Marketing HorseSaddleShop, Lazy SHop, MilitaryCruiseDeals
Available Plans

Available Plans

Pricing available by quote only. Contact 3CLogic for more enterprise pricing details.

ProProfs Chat offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:


  • 1 Operator
  • Unlimited Concurrent Chats
  • 300 Chats/ Month
  • Emoticons

Professional – $29/month (annual billing)

  • All Free Features
  • 3 Operators
  • Customize Logos and Colors
  • Ratings and Surveys
  • Proactive Chats & Triggers
  • 1 Domain
  • Chat History(6 Months)
  • File Transfer
  • Canned Responses

Team – $59/month (annual)

  • All Professional features
  • 10 Operators
  • Departments & Groups
  • Supervise Chats
  • 3 Domains
  • Chat Routing
  • Advanced Integrations
  • Reports
  • White Label
  • Multiple Languages
  • Snapshots & Cobrowsing
  • Knowledgebase Business
  • Chat History(1 Year)
  • Escalations and Transfer
  • Tickets
  • Call Back

Business – $129/month (annual)

  • All Team features
  • Unlimited Operators
  • Advanced Customization
  • Roles & Permissions
  • Supervisor Dashboard
  • Unlimited Domains
  • Advanced Surveys
  • Premium Integrations
  • Knowledgebase Enterprise
  • Accessing Reports via API
  • Customization Service
  • Audit & Admin Controls
  • SLA & Custom License
  • Vault
  • Enterprise Reporting
  • Onboarding and Success Manager
  • 24/7 Support
Available Features

Available Features


  • Interactive Voice Response (IVR) Menu
  • Dynamic Screen Pop
  • Whisper and Barge-In
  • Automatic Call Distribution (ACD)
  • Reporting
  • Skills-Based Routing (SBR)
  • Call Recording and Playback
  • PBX Configuration
  • Real-Time Dashboard
  • Click-to-Call
  • DNC Compliance Screening
  • Predictive Dialer
  • Lead Preview Pop
  • Scripting
  • Call Recordings and Playback

ProProfs Chat FEATURES

  • Real Time Chat
  • Real Time Visitor Monitoring
  • Display Operator Status
  • Visual & Audio Alerts
  • Chat Window Customization
  • Secure Chat Sessions
  • Multiple Chat Sessions
  • Show Chat Waiting Status
  • Add Chat To Multiple Websites
  • Spell Check During Chat
  • Operator/Visitor Typing Status
  • Chat Transcripts
  • Custom Chat Image
  • Chat Window Templates
  • Timed Chat Sessions
  • Pre-written Responses
  • Pre-defined URLS
  • Open API
OS Supported

OS Supported



3CLogic supports integrations with the following business systems and applications:

  • Salesforce
  • Infusionsoft
  • Microsoft Dynamics
  • Zoho
  • SugarCRM
  • LimeLight CRM
  • LeadMaster
  • ServiceNow
  • Zendesk
  • FuseDesk
  • Verint
  • Monet Software
  • Intela Cloud

ProProfs Chat integrates with the following business systems and applicatons:

  • Salesforce
  • HighRise
  • ZohoCRM
  • SugarCRM
  • InfusionSoft
  • FogBugz
  • Microsoft Dynamics 365
  • Nutshell
  • DNN
  • Drupal
  • Joomla
  • LightCMS
  • WordPress
  • Kentico
  • 3dCart
  • Magento
  • Shopify
  • Volusion
  • X-Cart
  • Zen Cart
  • BigCommerce
  • CoreCommerce
  • PrestaShop
  • OpenCart
  • SparkPay
  • CS-Cart
  • osCommerce
  • MailChimp
  • iContact
  • ActiveCampaign
  • GetResponse
  • Zendesk
  • Facebook
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You shouldn’t count on exclusively a broad range of functionalities and scalable pricing packages from a well-known Communications Software. Almost as significant as core features is a quality customer support. You want to make sure that in a situation where you have any questions about 3Clogic or ProProfs Chat, or you run into a problem, or perhaps you’ll want to request a certain revision or functionality beneficial to your business you can rely on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are provided. It’s also a significant advantage if you can profit from individual training or at the very least an FAQ you can use.