Compare ProProfs Chat vs. 3Clogic

Examining products to find the best Customer Support Software need not be tough. On our review platform, you can easily match 3Clogic and ProProfs Chat and promptly evaluate their varying features. We allow you to check their features, supported devices, level of support, pricing rates, terms, plus more. You can even review their overall score (7.2 for 3Clogic vs. 8.5 for ProProfs Chat) and overall customer satisfaction level (80% for 3Clogic vs. 100% for ProProfs Chat). Devote time to assess your leading options and see which one is right for your company. Likewise, you must check the software company’s business viability; can you count on them and will they still be on the market in the future? People who want to save some time or would like to get a Customer Support Software advice from our experts might want to examine these top choices for the current year: Samanage, LiveAgent, Freshdesk.
Software

ProProfs Chat

VS

3Clogic

VS

ProProfs Chat screenshot 3Clogic screenshot
Pricing Details

Score

Our Score

8.5 ?

Our Score

7.2 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

80% ?

Pricing

Pricing

$9.99

by quote

Price Scheme

Price Scheme

Free | Monthly payment | Annual Subscription Quote-based
Full Review

Full Review

Overview

Overview

ProProfs Chat is a real-time chat software that you can easily integrate into your business website and instantly connect with your website visitors.
A variety of call center solutions to businesses that are in need of an effective and reliable contact hub or call center.
Useful Links
Support Types

Support Types

Phone Live Support
Ticket Training
Phone
Ticket Training
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Popular Customers

Popular Customers

HorseSaddleShop, Lazy SHop, MilitaryCruiseDeals Allied Financial, Cardinal Advisors, Intellework, Quez Media Marketing
Available Plans

Available Plans

ProProfs Chat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

BRONZE – $9.99/Month (1 operator)

  • Unlimited Chats
  • Web /Mobile / Desktop App
  • Chat History (3 months)
  • Visitor Tracking
  • Ticketing

SILVER- $19.95/month (2 operator)

  • All Bronze Plus
  • Customize Logos and Colors
  • Ratings and Surveys
  • Proactive Chats & Triggers
  • 1 Domain
  • Chat History(6 Months)
  • File Transfer
  • Canned Responses

GOLD – $39.95/month (2 operator)

  • All Silver Plus
  • Multiple Operators
  • Departments & Groups
  • Supervise Chats
  • 3 Domains
  • Chat Routing
  • Advanced Integrations
  • Reports
  • White Label
  • Multiple Languages
  • Snapshots & Cobrowsing
  • Knowledgebase Business
  • Chat History(1 Year)
  • Escalations and Transfer
  • Tickets
  • Call Back

ENTERPRISE – $50/month (Unlimited operator)

  • All Gold Plus
  • Advanced Customization
  • Roles & Permissions
  • Supervisor Dashboard
  • Unlimited Domains
  • Advanced Surveys
  • Premium Integrations
  • Knowledgebase Enterprise
  • Accessing Reports via API
  • Customization Service
  • Audit & Admin Controls
  • SLA & Custom License
  • Vault
  • Enterprise Reporting
  • Onboarding and Success Manager
  • 24/7 Support

Pricing available by quote only. Contact 3CLogic for more enterprise pricing details.

Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Vendor Email

Vendor Email

sales@proprofs.com info@3CLogic.com
Phone Number

Phone Number

+1-855-776-7763 800 350 8656
List of Features

List of Features

ProProfs Chat FEATURES

  • Real Time Chat
  • Real Time Visitor Monitoring
  • Display Operator Status
  • Visual & Audio Alerts
  • Chat Window Customization
  • Secure Chat Sessions
  • Multiple Chat Sessions
  • Show Chat Waiting Status
  • Add Chat To Multiple Websites
  • Spell Check During Chat
  • Operator/Visitor Typing Status
  • Chat Transcripts
  • Custom Chat Image
  • Chat Window Templates
  • Timed Chat Sessions
  • Pre-written Responses
  • Pre-defined URLS
  • Open API

3Clogic FEATURES

  • Interactive Voice Response (IVR) Menu
  • Dynamic Screen Pop
  • Whisper and Barge-In
  • Automatic Call Distribution (ACD)
  • Reporting
  • Skills-Based Routing (SBR)
  • Call Recording and Playback
  • PBX Configuration
  • Real-Time Dashboard
  • Click-to-Call
  • DNC Compliance Screening
  • Predictive Dialer
  • Lead Preview Pop
  • Scripting
  • Call Recordings and Playback
Available Languages

Available Languages

USA, UK, Canada, International USA, Canada, Japan
Integrations

Integrations

ProProfs Chat integrates with the following business systems and applicatons:

  • Salesforce
  • HighRise
  • ZohoCRM
  • SugarCRM
  • InfusionSoft
  • FogBugz
  • Microsoft Dynamics 365
  • Nutshell
  • DNN
  • Drupal
  • Joomla
  • LightCMS
  • WordPress
  • Kentico
  • WHMCS
  • 3dCart
  • Magento
  • Shopify
  • Volusion
  • X-Cart
  • Zen Cart
  • BigCommerce
  • CoreCommerce
  • PrestaShop
  • OpenCart
  • SparkPay
  • CS-Cart
  • osCommerce
  • MailChimp
  • iContact
  • ActiveCampaign
  • GetResponse
  • Zendesk
  • Desk.com
  • Facebook

3CLogic supports integrations with the following business systems and applications:

  • Salesforce
  • Infusionsoft
  • Microsoft Dynamics
  • Zoho
  • SugarCRM
  • LimeLight CRM
  • LeadMaster
  • ServiceNow
  • Zendesk
  • FuseDesk
  • Verint
  • Monet Software
  • Intela Cloud
Contact Address

Contact Address

6800 Altamor Drive,
Los Angeles, CA 90045
USA
9201 Corporate Blvd, Suite 470
Rockville, MD 20850
Pricing Details

Pricing Details

Learn more about ProProfs Chat pricing Learn more about 3Clogic pricing
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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You shouldn’t expect exclusively a wide set of features and flexible pricing plans from a well-known Customer Support Software. Almost as important as core features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about 3Clogic or ProProfs Chat, or you run into a problem, or maybe you’ll need to request a specific change or feature useful to your business you can count on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you can enjoy individual training or at the very least an FAQ you can use.