Compare 3Clogic vs. FreshdeskYou have such a huge number of Customer Support Software alternatives in today’s state of that industry that deciding on the best product is often overwhelming. On our comparison page, you can easily compare the features, terms and conditions, available plans, and more details of 3Clogic and Freshdesk. It’s also possible to check their score (7.2 for 3Clogic vs. 9.8 for Freshdesk) and user satisfaction level (80% for 3Clogic vs. 98% for Freshdesk). The scores and ratings present you with a solid idea how these two software products perform. In addition, find out if the application can integrate with your current business apps to ensure greater productivity. At this time, the top products in our Communications Software category are: RingCentral, Slack, 8×8 VoIP Phone Service.
A variety of call center solutions to businesses that are in need of an effective and reliable contact hub or call center.
Winner of the Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
Pricing available by quote only. Contact 3CLogic for more enterprise pricing details.
Freshdesk offers a free app and four price points for various business sizes, with annual plans at 20% discount. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|USA, Canada, Japan||USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Turkish, Swedish|
3CLogic supports integrations with the following business systems and applications:
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
|Learn more about 3Clogic pricing||Learn more about Freshdesk pricing|
|List of Features|
List of Features
| 9201 Corporate Blvd, Suite 470|
Rockville, MD 20850
| 311 California street,|
San Francisco, CA 94104
|800 350 8656||+1 415 544 0700|
|Allied Financial, Cardinal Advisors, Intellework, Quez Media Marketing||Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef|
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In case you continue having second thoughts about which product will perform best in your case it may be a sound idea to take a look at each service’s social metrics. Such metrics are usually a way to see how popular every product is and how wide is its online presence. For example, in case of Facebook 3Clogic has 313 likes on their official page while Freshdesk profile is liked by 56000 users.