What is better MightyCall or Zendesk? Today’s firms look for the most effective Customer Support Software product to continue to be competitive. On this page we help you with buying the right solution, by allowing you to examine MightyCall and Zendesk down to the very details of their individual modules.
You may also examine our total scoring values, which rate the software general quality and performance. MightyCall got a 8.5 score, while Zendesk has a score of 9.7. Likewise, you can compare their general user satisfaction rating: 92% (MightyCall) against 98% (Zendesk). Don’t forget to opt for the application that best addresses your most urgent issues, not the solution with the higher number of features.
Our experts made sure to review all popular Call Center Software products that you can find out there, but among them these three caught our special attention: JustCall, Freshdesk Contact Center, Zendesk.
MightyCall’s Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management. Contact our committed support team for live onboarding or to ask any questions.
Take a look at the pricing details and select the best plan for your company:
MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In the event you are still having doubts about which app will be best in your case it may be a sound idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular a given software is and how extensive is its online presence.For example, if you look at MightyCall LinkedIn profile you’ll find out that they are followed by 584 users. In case of Zendesk the amount of followers on their LinkedIn page is 59490.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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