MightyCall
vsKayako
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Forwarding
- Local, Toll-Free, or Vanity Number or Port Existing Number
- Voicemail
- Custom Call Menus
- “Contact Us” Widget
- Click-to-Call Widget
- Activity Dashboard
- Free Mobile Apps for iOS and Android
- Activity Queue
- Click-to-Call Widget for WordPress
- Social Media Tracker
- 24 hour Auto Attendant/Virtual Receptionist
- Transfer Calls
- International Forwarding for Extensions
- SMS
- Ring Groups & Group Call Alerts
- Custom Extensions/Dial by Extension
- Voicemail to Text Transcriptions
- Separated Voicemail per Employee
- Integrated To-Do List
- Email and Task Tracker
- Integration API
Pricing Info
Pricing Info
MightyCall’s Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management. Contact our committed support team for live onboarding or to ask any questions.
Take a look at the pricing details and select the best plan for your company:
Core – Advanced business phone system
- $20 per month / user
- All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 2 business phone numbers
- Integrations and API access
Pro
– Intelligent cloud call center
- $25 per month / user
- All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting
- Dedicated account manager
Enterprise –
Customized package for your business needs
- Contact support for pricing details
- All Pro features, plus:
- Custom contract and pricing
- Volume discounts
- Priority support
Integrations
Integrations
MightyCall supports integrations with the following business systems and applications:
- Yola
- GoDaddy
- Wix
- Parallels
- Basekit
- Ecwid
- IBS Group
- Mastertelekom
- Group Upiter
- The Intersvyaz Group
- Ekspilayn
- OBIT
- Vec.md
- MicroTest
- Lanka
- Teleopti
- Terrasoft
- LuxBase
- Medical Group
- MADIV
- Imtradex GmbH
- HubSpot
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aquaria Guru, NMF Ionic Friction Reducer, UI Stencils, Boke Bowl
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.
Company Email
support@mightycall.com
Contact No.
Company's Address
1424 4th Avenue, 900
Seattle, Washington
USA
MightyCall Comparisons
Popular MightyCall Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Support ticketing with email integration
- Fully featured live chat for your customer service portal and website
- Real-time visitor tracking
- Real-time messaging for help center and website
- Set SLAs to keep on top of customer conversations
- Phone call tracking and recording
- Enhanced self-service portal
- Advanced ticket workflows, rules and automations
- Customizable tickets, chats and customers
- Custom fields to collect all information needed
- Enhanced customer and organization profiles for CRM
- Multiple-plan support
- Ticket reply and resolution deadline management
- Set business hours for accurate performance tracking
- Slack integration
- Automatic escalation rules to prevent unaddressed customer queries
- Mobile apps for iOS, Android, Windows and Blackberry
- Mobile live chat with the Jabber gateway
- 100+ out-of-the-box help desk reports
- Custom reports via Kayako Query Language
- Schedule reports are automatically sent to your inbox
- Multi-lingual customer support and localizations
- Customizable look and feel of the help desk
- Strong support for ecommerce to increase sales and improve loyalty
- Intuitively designed Help Center enable customers to help themselves
- Rich customer and organization profiles
- Simple webhook integration to push customer data into Kayako
- Shared inbox enhances collaboration
Pricing Info
Free
- Up to 3 agents
- Live chat and email
- Basic Help Center
- 600+ integrations with Zapier
Inbox – $9/agent per month
- All Free features, plus:
- Email, chat and social
- Basic Help Center
- Assignment rules
- Insights
- Collision prevention
- Reply-only macros
Team – $15/agent per month
- All Inbox Features, plus:
- Support workflow
- SLA and business hours
- Advanced Insights
- Macros
- Single sign-on
Growth – $29/agent per month
- All Team features, plus:
- Powerful automation
- Custom views, fields, and forms
- Custom reporting
- Multi-brand, multi-language
- Advanced Help Center customization
- Organization profiles
Scale – $59/agent per month
- All Growth features, plus:
- Advanced workflow customization
- Internal Help Center
- Shared organizations
- Custom security policies
- Custom roles and permissions
- Salesforce integration
Enterprise – Custom pricing starts at $90/agent
Integrations
- 123FormBuilder
- ActiveCampaign
- Basecamp
- BigCommerce
- Campaign Monitor
- Chargebee
- Chargify
- Constant Contact
- Customer Thermometer
- Dropbox
- Drupal
- Eventbrite
- Flowdock
- Freshbooks
- Geckoboard
- GetResponse
- GitHub
- Gmail
- G Suite
- Google Analytics
- Google Calendar
- Google Drive
- Help Desk Migration
- Hootsuite
- HubSpot CRM
- Infusionsoft
- InsightSquared
- Intercom
- JIRA Software
- Joomla
- MailChimp
- Marketo
- Microsoft Dynamics CRM
- Microsoft Outlook
- Nicereply.com
- Nimble
- Pardot
- PayPal
- Pipedrive
- Pivotal Tracker
- Podio
- Quickbooks
- Recurly
- Salesforce
- SalesforceIQ
- SAML Single Sign-on
- Shopify
- Slaask
- Slack
- Stripe
- Sugar CRM
- SurveyGizmo
- SurveyMonkey
- SyncDojo
- Teamwork Projects
- Trello
- Typeform
- Webhooks
- WHMCS
- WooCommerce
- WordPress
- Wufoo
- Xero
- Yammer
- More apps from Kayako community
- REST API integrates with your apps and backend systems
- Zapier
- Zoho CRM
- Zuora
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Expertus, Hitachi, ASF, ICANN, Pearson, SEGA, Toshiba
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Company Email
sales@kayako.com
Contact No.
Company's Address
Kayako
Fourth floor, Midland Financial Centre 21-22
G.T. Road Jalandhar, Punjab 144001
India
Kayako Comparisons
Popular Kayako Alternatives
Almost as important as functionalities and customer support level are pricing plans offered by MightyCall and Kayako. Even though cost should not be the sole element it’s definitely a significant thing to think about. You should look for a flexible pricing package that can be matched with your business size and easily scaled up if your team grows. Be sure that you don’t select packages that include complex tools that you won’t use and always make an effort to get in touch with the vendor directly as enterprises can usually benefit from more affordable prices. You should also check out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to spend any money and gives you a practical overview of what it’s like to work with MightyCall and Kayako.
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